Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.
Promoted to Store Manager after 24 months in the Assistant Manager position with Holiday Stationstores.
Interviewed over 75 people and successfully staffed 1 new store location.
Member of The Pinnacle Club which consists of the top 10% of store managers.
Training Manager for the district.
Successfully managed three different store locations.
Worked in a multi-million dollar sales department.
Worked in a top 10 store for past 13 years.
Helped train staff for three new store locations with Menard's.
Supervise staff of up to 12 people.
Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Opened three new store location and assisted in recruiting and training new staff.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Determined staff promotions and demotions, and terminated employees when necessary.Trained staff to deliver outstanding customer service.
Opened a new store location and assisted in recruiting and training new staff.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Determined staff promotions and demotions, and terminated employees when necessary.Completed weekly schedules according to payroll policies.Trained all new managers on store procedures and policies.Maintained daily record of all transactions.Wrote order supply requests to replenish merchandise.Addressed and corrected sales staff communication issues in a tactful and effective manner.Worked closely with the district manager to formulate and build the store brand.
I am Foster Care Licensed with the state of Minnesota working with Lutheran Social Services helping children by giving them a safe and loving environment.
I enjoy fishing both summer and winter and spending time with family at inlaws summer cabin.
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