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Department Manager Resume Example

Resume Score: 70%

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DEPARTMENT MANAGER
Summary

I am a High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. I strive to make customers experiences a notch above the rest.

Highlights
  • Superb sales professional
  • Excellent multi-tasker
  • MS Office proficient
  • Team leadership
  • Outside the box thinker
  • Exceptional multi-tasker
  • MSHA Certified
  • Building codes and regulations Builders license
  • Michigan humane society of River Rouge (Charity work for Lowe's)
  • Blueprint reading and estimating
  • Exceptional problem solver
  • OSHA Certified
  • Building Construction Trades Certificate
  • Construction Workers Union Journeyman of Carpenters Union Local 1234
  • Worked with under privileged kids (Charity work for Lowe's)
Accomplishments

Graduated from Detroit Carpentry School of Apprenticeship. Successfully Managed a Construction business (Better-Bilt Construction) for 6 consecutive years. While running my small-business I developed many loyal customers and could not have done so without trust. I was hired at Lowe's as Pro-Services, assisting customers in person and over the phone regarding store promotions and orders. I quickly became Lumber Manager. I lead my department to 20% above forecast for that year. I then transfered to Millwork as a Manager in specialty sales.

Experience
Department Manager 12/2011 - CurrentLowe'sSouthgate, MI

Described use and operation of merchandise to customers. Worked as a team member to provide the highest level of service to customers. Selling Installed sales, Special orders.

Pro Service's03/2011 - 12/2011Lowe'sSouthgate, MI

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Tracked down sources of special products and services to meet customers' special needs.

Building Contractor06/2005 - 03/2011Better-Bilt ConstructionSouth east Michigan, MI

Managed projects and served as primary Contractor between client and task at hand, ensured clarity of goals and quality of services.

Journeymen Carpenter06/1999 - 06/2005Michigan Regional Council of CarpentersSouth east Michigan, MI

Framed new construction of single-family homes and townhomes. Worked independently on projects and tasks within a carpentry team. Set windows and layouts for stairs and common rafters.

Lumber dept. sales06/1992 - 06/1999Home Quarters & Home DepotSouthgate, MI

Worked as a team member to provide the highest level of service to customers.

Education
2003Journeymen:Detroit Carpenters School - CarpentersFerndale, MI, Wayne
Monroe County Community College - Construction ManagementMonroe, MI, Monroe
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Resume Overview

Companies Worked For:

  • Lowe's
  • Better-Bilt Construction
  • Michigan Regional Council of Carpenters
  • Home Quarters & Home Depot

School Attended

  • Detroit Carpenters School
  • Monroe County Community College

Job Titles Held:

  • Department Manager
  • Pro Service's
  • Building Contractor
  • Journeymen Carpenter
  • Lumber dept. sales

Degrees

  • 2003 Journeymen : Detroit Carpenters School - Carpenters
    Monroe County Community College - Construction Management

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