I am a High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. I strive to make customers experiences a notch above the rest.
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Graduated from Detroit Carpentry School of Apprenticeship. Successfully Managed a Construction business (Better-Bilt Construction) for 6 consecutive years. While running my small-business I developed many loyal customers and could not have done so without trust. I was hired at Lowe's as Pro-Services, assisting customers in person and over the phone regarding store promotions and orders. I quickly became Lumber Manager. I lead my department to 20% above forecast for that year. I then transfered to Millwork as a Manager in specialty sales.
Described use and operation of merchandise to customers. Worked as a team member to provide the highest level of service to customers. Selling Installed sales, Special orders.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Tracked down sources of special products and services to meet customers' special needs.
Managed projects and served as primary Contractor between client and task at hand, ensured clarity of goals and quality of services.
Framed new construction of single-family homes and townhomes. Worked independently on projects and tasks within a carpentry team. Set windows and layouts for stairs and common rafters.
Worked as a team member to provide the highest level of service to customers.
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