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Delivery Supervisor Resume Example

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DELIVERY SUPERVISOR
Summary

Obtain a position where I can apply my knowledge of business management and global logistics and supply chain management to contribute to the company's growth while maximizing my management skills and training experience. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in Microsoft Office with advanced interpersonal abilities.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Determined, adaptable, hardworking, enthusiastic, and organized. Have ability to learn new procedures
  • Adapt to guidelines quickly and efficiently. Highly skilled in building friendly and productive relationship with customers and co-workers. Exceptional organizational and interpersonal skills.
  • Human Resource/payroll
  • Managing Materials Management
  • Dispatch/Routing
  • Lost shipment tracing
  • Administrative support
  • Inventory management
  • MS Office
  • Planning and coordination
  • Invoicing/Receiving procedures
  • Problem resolution
  • Business operations
  • Process improvement
  • Supervision
  • Customer service
Experience
Furniture Enterprises of AlaskaAnchorage, AKDelivery Supervisor11/2013 to 03/2018
  • Delivery Supervisor for Receiving, Ordering Replacement Parts, Logistics at Furniture Enterprises of Alaska.
  • Duties and responsibilities:.
  • Providing Customer service in person at the loadout station and over the phone.
  • Contacting customers via phone and helping schedule a pick up.
  • Ensuring merchandise is paid and ready to be picked up.
  • Maintaining opening and closing company procedures.
  • Routing multiple trucks for delivery in various zones and different cities.
  • Managing payroll for co-workers.
  • Managing labeling and reporting of the routing information for prep crew.
  • Managing Key Performance Indicators, monitoring job performance, and providing statistics notes.
  • Keying, requesting, and releasing invoices for payment.
  • Updating incoming trailers to receive merchandise in the warehouse.
  • Ordering replacement parts through warranty or regular repairs.
  • Operated company owned software governing receipt and processing of cargo and provided timely updates on status of cargo and mail.
  • Validated load plans, cargo cleanliness and transportation documentation.
  • Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
  • Retrieved stored items and traced lost shipments, when necessary.
  • Spearhead company's program to support cargo mobility and contingency operations.
  • Attached address labels, identification codes and shipping instructions to containers.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized Special software of the company to compile data gathered from various sources.
  • Improved operations by working with team members and customers to find workable solutions.
  • Learned procedures and rules to support office needs.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
At "Program Ycheta" LLCKhabarovsk, RussiaCustomer Service Consultant05/2011 to 08/2011
  • Worked with customers face to face on a daily basis.
  • Filled out paperwork with current customers' information and created document packages for filing purposes.
  • Used advanced computer software for data input.
  • Prepared financial summaries of customers' accounts.
  • Wrote notification letters to customers regarding various issues.
  • Cooperated with interrelated departments to provide best quality service to customers.
Municipal Unitary Enterprise “Teplovye Seti”Khabarovsk, RussiaBookkeeper06/2010 to 08/2010
  • Prepared and maintained sets of financial reports.
  • Verified correctness of financial transactions records by following customer procedures.
  • Monitored accounts.
  • Prepared official documentation and monitored correspondence 1.
Education and Training
BBA:Global Logistics And Supply Chain Management08/2015University of Alaska Anchorage, Anchorage, AK
BBA:Management08/2015University of Alaska Anchorage, Anchorage, AK
Minor in Economics:Business Administration08/2015University of Alaska Anchorage, Anchorage, AK
Activities and Honors
  • Excellent Internship representation with following long term hiring
  • New Software adaptation
  • Promotions to higher positions From Delivery Coordinator to Delivery Supervisor
  • Qualifications gained
  • Learning a new computer program and train other employees to use it
Languages

Russian and English - fluent (both oral and written)

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Resume Overview

Companies Worked For:

  • Furniture Enterprises of Alaska
  • At "Program Ycheta" LLC
  • Municipal Unitary Enterprise “Teplovye Seti”

School Attended

  • University of Alaska Anchorage

Job Titles Held:

  • Delivery Supervisor
  • Customer Service Consultant
  • Bookkeeper

Degrees

  • BBA : Global Logistics And Supply Chain Management 08/2015
    BBA : Management 08/2015
    Minor in Economics : Business Administration 08/2015

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