am a consistent, hard working, highly motivated person with strong strategic-planning and people-management skills. I feel that I am
friendly, outgoing and dependable. I feel it is crucial to demonstrate the
importance of my job duties and expectations. I am looking to improve my
position in the work force, expand my knowledge and skills. I am also looking
to establish long term employment in a friendly work environment. My objective is to obtain a position as a leader of your business, that utilizes my skills, work ethic,
drive, prior work experience, and qualifications to further the company.
Complex problem solving
Calm under pressure
Efficient in Microsoft Office
Delivery SupervisorFeb 2016 to Current Company Name － City, State
Communicate timely and professionally with our service centers, distribution centers, showrooms & customers.
Provide leadership to customer delivery teams and warehouse associates.
Implement company policies and procedures.
Proactively resolve escalated customer issues.
Assess damages and choose appropriate methods of repair for upholstery, leather, and case goods.
Establish truck routes and time frames using critical thinking and logistic software.
Communicate directly with drive teams, warehouse associates and other members of management to resolve issues.
Evaluate root causes of reported injury's and accidents.
Implement the company's culture of safety.
Responsible for maintenance and safety of the truck fleet.
Set limits on max capacity and volume.
Drive store success and revenue by increasing capacity if applicable.
Oversee 60-120 delivery's totaling revenue of 80-200k on a daily basis.
Supervise 14-20 associates.
Warehouse managerJan 2007 to Feb 2016 Company Name － City, State
Champion M&S is an agent for CRST Intl./ Specialized Transportation Inc.
Oversaw Logistic responsibilities
Knowledgeable in logistic programs to monitor/track inbound/outbound shipments.
Supervise and work with other employees during tasks.
Monitored the quality of product entering and leaving the facility.
Created and implemented new systems to fast track work flow.
Communicated with customers and accounts to establish delivery/pickups, dates and time frames
Monitor project times and labor involved.
Participated in national conference calls to discuss policy changes, SOP, discuss positive and negative performance and root out cause of claims and lost revenue.
Inventory equipment and create reports, relay to corporate.
Communicate with drivers and warehouse employees on SOP and new policy changes.
Largest distributor of Pottery Barn furniture in the North East.
Leadership Development Institute2016Raymour Leadership Development Institute － City, State, USA
Increasing Skills and Effectiveness - 3 day course.
IT/ Network Engineering , IncompleteMonroe Community College － City, State, USA
High School Diploma2006Rush Henrietta HS － City, State, USA
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Raymour Leadership Development Institute
Monroe Community College
Rush Henrietta HS
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Leadership Development Institute 2016 IT/ Network Engineering , Incomplete High School Diploma 2006
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