Delinquency Control Counselor resume example with 10 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships. Organized Collection's Specialist who effectively identifies and resolves complex financial issues. Thrives in fast-paced and ever-changing business environments.
  • Collections proficiency
  • Customer service-focused
  • MS Office guru
  • Debt and credit management
  • Reliable
  • Friendly
  • Excellent communicator
  • Detail-oriented
  • Excellent time management
  • Analytical
Delinquency Control Counselor, 06/2016 - Current
Accor Hotels Los Angeles, CA, Exceeded average monthly sales goals by 30%. Effectively managed on average more than 2,200 client relationships per month. Built knowledge about latest banking products and services through Navy Fed's renowned collection's training. Provided expert financial advice on credit card and personal loans.
Bellman/Valet, 04/2011 - 06/2016
Margaritaville Beach Hotel City, STATE, Responsible for enhancing the guest’s arrival and departure experience, resolving guest issues and complaints, engaging with guests to build a connection and anticipating the guest’s needs. Developed a personable, guest service oriented mentality. My ability to multi-task and strong verbal skills allowed me to succeed and provide pristine service.
Bachelor of Science: Electrical Engineering, Expected in 2018
University of West Florida - Pensacola, FL
Member of Artificial Intelligence Research Group. Coursework in Cal II & III, Java Programming, C++ programming, University Physics, Professional Ethics, etc. 
Associate of Arts: General, Expected in 2014
Pensacola State College - Pensacola, FL
Coursework in University Physics, Calculus, Environmental Science, Public Speech, etc. 

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Resume Overview

School Attended

  • University of West Florida
  • Pensacola State College

Job Titles Held:

  • Delinquency Control Counselor
  • Bellman/Valet


  • Bachelor of Science
  • Associate of Arts

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