Delinquency Control Counselor resume example with 10 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships. Organized Collection's Specialist who effectively identifies and resolves complex financial issues. Thrives in fast-paced and ever-changing business environments.
Highlights
Collections proficiency
Customer service-focused
MS Office guru
Debt and credit management
Reliable
Friendly
Excellent communicator
Detail-oriented
Excellent time management
Analytical
Experience
Delinquency Control Counselor, 06/2016 - Current Accor Hotels – Los Angeles, CA, Exceeded average monthly sales goals by 30%. Effectively managed on average more than 2,200 client relationships per month. Built knowledge about latest banking products and services through Navy Fed's renowned collection's training. Provided expert financial advice on credit card and personal loans.
Bellman/Valet, 04/2011 - 06/2016 Margaritaville Beach Hotel – City, STATE, Responsible for enhancing the guest’s arrival and departure experience, resolving guest issues and complaints, engaging with guests to build a connection and anticipating the guest’s needs. Developed a personable, guest service oriented mentality. My ability to multi-task and strong verbal skills allowed me to succeed and provide pristine service.
Education
Bachelor of Science: Electrical Engineering, Expected in 2018 - University of West Florida - Pensacola, FL GPA: Member of Artificial Intelligence Research Group. Coursework in Cal II & III, Java Programming, C++ programming, University Physics, Professional Ethics, etc.
Associate of Arts: General, Expected in 2014 - Pensacola State College - Pensacola, FL GPA: Coursework in University Physics, Calculus, Environmental Science, Public Speech, etc.
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