dei engagement partner resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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A thought leader and practitioner with proven success in developing and executing strategies to ensure an inclusive and belonging culture. Possessing the ability to build and sustain trust and collaboration with associates at all levels and across departments to inspire DEI engagement, innovation, inclusive leadership and learning programs. A self-starter who can create, develop, execute, and manage horizontal initiatives that can promote Diversity, Equity & Inclusion across all lines of business.

  • Coaching
  • Leadership Development
  • Facilitation
  • Communication
  • Social/Blended Learning
  • Instructional Design
  • Human Resource Management
  • Change Management
  • Project Management
  • Evaluative Measurements/ROI Analysis
  • Community Involvement
  • Critical thinking
  • Decision-making
  • Team building
  • Problem resolution
  • Training & Development
  • Conflict resolution
DEI Engagement Partner, 01/2022 to Current
Hancock WhitneyCity, STATE,
  • Provide Inclusive leadership and coaching to stakeholders.
  • Monitor the "pulse" of associates to ensure a high level of people engagement and retention of critical talent.
  • Support a culture of ongoing and transparent feedback through associate listening and engagement initiatives such as pulse surveys, roundtable discussions, culture events, etc.
  • Lead the DEI learning strategy through the design and facilitation of programs, coursework, & tools.
  • Work with HR Leadership to communicate the associate value proposition and enhance the associate experience.
  • Influence others and build strong relationships with business leaders to develop a deep understanding of the business and human capital.
  • Increase awareness and understanding of DEI as a critical business imperative, and drive the key pillars of the strategy into relevant initiatives.
  • Measure and analyze, highlight areas of strength and opportunity, providing consultative support for continuous DEI improvement.
  • Arranged and managed contracts with numerous vendors.
Manager of Leadership & Diversity Education, 01/2015 to Current
Hancock WhitneyCity, STATE,
  • Senior Facilitator for Diversity & Inclusion, Leadership Development, and Change Management programs.
  • Directly participated in institutional planning and decision making as a member of the DEI Partners.
  • Provided secure program communication, consultation, and oversight to ensure talent management programs, projects, and systems are delivered with excellence.
  • Lead the design, development and deployment of the Corporate Internship Programming with a focus on diverse, equitable and inclusive experiences.
  • Developed agenda-through-actions as the interface with internal functions (partner with talent acquisition to develop a diverse hiring strategy, interface point between the Executive Committee and the Associate Resource Groups).
  • Managed the Leadership Development and Diversity, Equity, and Inclusion team.
  • Worked with the Human Resources Business Partners, Executive Leadership and other critical Business Leaders to ensure business strategy aligns with leadership development and DEI programs and philosophies.
  • Expanded the Workday usage amongst management and leverages the latest best practices in learning management.
  • Analyzed program feedback, key metrics, and ROI for adjustments and continually looks for innovative methods to improve the learner experience and outcomes.
  • Advanced communication and internal marketing methods and materials to educate cross-functional partners.
  • Identified the latest trends and shares best practice knowledge with HR Executives and key stakeholders.
  • Managed budget planning.
  • Arranged and managed contracts with numerous vendors.
ABCM II, 04/2005 to 01/2015
Comerica BankCity, STATE,
  • Provided Avant-garde facilitation and presentations as well as creating a safe environment for diversity.
  • Observed and coached team for professional growth. Created processes and structures to guide team members through effective conflict resolution.
  • Developed and administered program evaluations and self-testing tactics for further gap analysis to govern operational expenses to include controllable, uncontrollable, and litigation losses.
  • Tactically utilized strong analytical and decision-making skills that enable working creatively with complex and often ambiguous data from multiple sources. Assisted in the compliance of all aspects of the Leadership Scorecard.
  • Provided input and recommendations in support of the employee performance management and counseling processes. Promoted teamwork and a positive working environment to achieve team goals.
  • Managed multiple priorities and produced results in critical areas both as a leader and as a team member.
  • Developed goals/plans for self and staff members. Made recommendations to reward and recognize the performance of team members utilizing established programs and sources.
  • Facilitation and reinforcement of learning for leadership and product training.
Education and Training
MAED/AET : Adult Education And Training, Expected in 06/2014 to University of Phoenix - ,

GPA: 3.9

BSB/HRM: Human Resource Management, Expected in 04/2012 to University of Phoenix - ,

GPA: 3.74

ASPSY: Psychology, Expected in 11/2009 to University of Phoenix - ,

GPA: 3.67

  • Results Trained Coach (RTC) – NeuroLeadership Institute
  • Brain-Based Coaching Certificate - NeuroLeadership Institute |
  • Certified Facilitator – DECIDE: The Neuroscience of Breaking Bias - NeuroLeadership Institute
  • Certified Facilitator – INCLUDE: The Neuroscience of Smarter Teams - NeuroLeadership Institute
  • Certified Facilitator – GROW: The Neuroscience of Growth Mindset - NeuroLeadership Institute
  • Fierce Inc. Master Certified Leaf-Level Facilitator – Fierce Inc.
  • Certified Trainer – Predictive Index
  • Mastering Emotional Intelligence Level 1 Certified Trainer – TalentSmart Emotional Intelligence
  • Certified TrainerDISC – Extended DISC
  • Coaching Tips2 Certified Trainer – CMOE
  • Diversity, Equity and Inclusion in the Workplace Certificate – USF Corporate Training and Professional Education

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Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix
  • University of Phoenix

Job Titles Held:

  • DEI Engagement Partner
  • Manager of Leadership & Diversity Education



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