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dealer account manager resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Strategic business professional experienced in impacting business direction with successful leadership decisions. Talented at providing key plan development and implementation. Veteran creator of successful business plans and strategic development initiatives.

Skills
  • Operational management
  • Documentation compliance
  • Financial administration
  • Reporting skills
  • Program leadership
  • Financial leadership
  • New business development
  • Revenue growth
  • Team building and leadership
  • Employee coaching
  • Strategic business planning
  • CRM Certified
  • Lender relationships
  • Customer financing
  • Deal structuring
  • Sales Techniques
  • Project Management
  • Account management
  • Strategic Planning
  • Customer training
  • Regional accounts
  • Excellent communication skills
Experience
02/2023 to Current
Branch Manager City Of Baraboo Baraboo, WI,
  • Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
  • Delivered positive experiences to customers at every touch point through clear communication and implementing strategies to improve satisfaction.
  • Negotiated terms for management services and financing to close deals with hesitant clients and retain relationships.
  • Evaluated credit and background information to process loan applications.
  • Adhered to bank and legal guidelines for reporting, loan approvals and money handling.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Reviewed client documentation and contracts for discrepancies and mistakes.
  • Set up debt payment plans based on client credit, income and assets.
02/2022 to 02/2023
Dealer Account Manager Aaa Mid-Atlantic Yankton, SD,
  • Tracked submitted deals and connected frequently with dealers to handle open issues.
  • Followed up on loan applications through funding and compliance issues to achieve timely resolutions.
  • Built and rebuilt partnerships with independent automobile dealerships by delivering above-average customer service.
  • Researched new and existing markets to support dealers with relevant insights.
  • Developed and executed dealer event-oriented marketing promotion to achieve retail market share goals.
  • Supported sales team members to drive growth and development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Conducted market research and reported on competitors.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Maintained consistent level of business and optimal coverage for areas with external business management presence.
10/2016 to 01/2021
Finance Director Amgen Inc. Miami, FL,
  • Led banking tasks, business administration and financial decision-making to ensure first-class client services.
  • Networked within communities to identify and capitalize on business opportunities.
  • Worked with regulatory representatives to complete accurate filings and maintain compliance.
  • Negotiated contract terms and rates with banking institutions to increase profitability.
03/2015 to 10/2016
Life Insurance Sales Agent John Hinderer Honda City, STATE,
  • Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
  • Upsold products to policyholders and potential new clients.
  • Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Offered policy guidance and management to promote asset protection.
08/2011 to 03/2015
Finance Manager Company Name City, State,
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
  • Teamed with sales managers and sales consultants to create positive atmosphere, resulting in maximum profitability and customer satisfaction.
  • Identified interest rates and loan terms by reviewing and analyzing client credit.
  • Delivered extensive coaching in financial processes and procedures to both newly hired and existing employees.
  • Accomplished revenue and profitability goals by applying extensive knowledge of bank and credit union programs as well as factors which produced best terms.
Education and Training
Expected in 06/2009 to to
Associate of Science: Criminal Justice
Owens Community College - Perrysburg, OH
GPA:
Expected in 06/2007 to to
High School Diploma:
Sylvania Southview High School - Sylvania, OH
GPA:
Expected in 01/2022 to to
Mortgage Loan Originator: MLO License NMLS# 2298561
Mortgage Educators & Compliance - ,
GPA:

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Resume Overview

School Attended

  • Owens Community College
  • Sylvania Southview High School
  • Mortgage Educators & Compliance

Job Titles Held:

  • Branch Manager
  • Dealer Account Manager
  • Finance Director
  • Life Insurance Sales Agent
  • Finance Manager

Degrees

  • Associate of Science
  • High School Diploma
  • Mortgage Loan Originator

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