dealer account manager resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Strategic business professional experienced in impacting business direction with successful leadership decisions. Talented at providing key plan development and implementation. Veteran creator of successful business plans and strategic development initiatives.

  • Operational management
  • Documentation compliance
  • Financial administration
  • Reporting skills
  • Program leadership
  • Financial leadership
  • New business development
  • Revenue growth
  • Team building and leadership
  • Employee coaching
  • Strategic business planning
  • CRM Certified
  • Lender relationships
  • Customer financing
  • Deal structuring
  • Sales Techniques
  • Project Management
  • Account management
  • Strategic Planning
  • Customer training
  • Regional accounts
  • Excellent communication skills
02/2023 to Current
Branch Manager City Of Baraboo Baraboo, WI,
  • Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
  • Delivered positive experiences to customers at every touch point through clear communication and implementing strategies to improve satisfaction.
  • Negotiated terms for management services and financing to close deals with hesitant clients and retain relationships.
  • Evaluated credit and background information to process loan applications.
  • Adhered to bank and legal guidelines for reporting, loan approvals and money handling.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Reviewed client documentation and contracts for discrepancies and mistakes.
  • Set up debt payment plans based on client credit, income and assets.
02/2022 to 02/2023
Dealer Account Manager Aaa Mid-Atlantic Yankton, SD,
  • Tracked submitted deals and connected frequently with dealers to handle open issues.
  • Followed up on loan applications through funding and compliance issues to achieve timely resolutions.
  • Built and rebuilt partnerships with independent automobile dealerships by delivering above-average customer service.
  • Researched new and existing markets to support dealers with relevant insights.
  • Developed and executed dealer event-oriented marketing promotion to achieve retail market share goals.
  • Supported sales team members to drive growth and development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Conducted market research and reported on competitors.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Maintained consistent level of business and optimal coverage for areas with external business management presence.
10/2016 to 01/2021
Finance Director Amgen Inc. Miami, FL,
  • Led banking tasks, business administration and financial decision-making to ensure first-class client services.
  • Networked within communities to identify and capitalize on business opportunities.
  • Worked with regulatory representatives to complete accurate filings and maintain compliance.
  • Negotiated contract terms and rates with banking institutions to increase profitability.
03/2015 to 10/2016
Life Insurance Sales Agent John Hinderer Honda City, STATE,
  • Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
  • Upsold products to policyholders and potential new clients.
  • Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Offered policy guidance and management to promote asset protection.
08/2011 to 03/2015
Finance Manager Company Name City, State,
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
  • Teamed with sales managers and sales consultants to create positive atmosphere, resulting in maximum profitability and customer satisfaction.
  • Identified interest rates and loan terms by reviewing and analyzing client credit.
  • Delivered extensive coaching in financial processes and procedures to both newly hired and existing employees.
  • Accomplished revenue and profitability goals by applying extensive knowledge of bank and credit union programs as well as factors which produced best terms.
Education and Training
Expected in 06/2009 to to
Associate of Science: Criminal Justice
Owens Community College - Perrysburg, OH
Expected in 06/2007 to to
High School Diploma:
Sylvania Southview High School - Sylvania, OH
Expected in 01/2022 to to
Mortgage Loan Originator: MLO License NMLS# 2298561
Mortgage Educators & Compliance - ,

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Resume Overview

School Attended

  • Owens Community College
  • Sylvania Southview High School
  • Mortgage Educators & Compliance

Job Titles Held:

  • Branch Manager
  • Dealer Account Manager
  • Finance Director
  • Life Insurance Sales Agent
  • Finance Manager


  • Associate of Science
  • High School Diploma
  • Mortgage Loan Originator

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