LiveCareer-Resume

daycare owner operator resume example with 19+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Goal-oriented management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods.

Skills
  • Customer Service Management
  • Budget Control
  • Team Leadership
  • Recruitment and Hiring
  • Staff Scheduling
  • Training Management
  • Direct Sales
  • Diamond, gemstone, and jewelry expertise.
  • Bartending experience (5 years).
Work History
08/2016 to 12/2020 Daycare Owner/Operator Centene Corporation | Palos Park, IL,
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Developed age-appropriate activities and programs for children 6 mo. to 5 years old.
  • Maintained accurate accounting of payments, accounts receivable, and operating expenses.
  • Maintained well-controlled daycare by clearly outlining standards and reinforcing positive behaviors.
  • Made nutritious breakfasts, lunches, and snacks for children.
02/2007 to 07/2016 Sales Manager Sunrise Senior Living | Parma, OH,
  • Supervised sales team of 10 people in a fast-paced environment, stepping in to support employees and deliver smooth sales processes for clients.
  • Identified, hired and trained staff by teaching best practices, procedures and sales strategies.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Organized promotional events.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Assisted in buying merchandise for store from gem cutters, diamond brokers, lapidary wholesalers, and multiple jewelry wholesalers.
  • Designed custom rings, necklaces, earrings, bracelets, and body jewelry for clientele.
  • Assumed full management responsibility in absence of Store Owner.
  • Keyholder.
10/2004 to 02/2007 Sales Associate J&P Cycles | Pigeon Forge, TN,
  • Commission only.
  • Keyholder.
10/2000 to 02/2004 Store Manager Zales The Diamond Store | City, STATE,
  • Hired as Assistant Store Manager; promoted to Store Manager.
  • Developed new store location from ground up by hiring and training efficient sales team.
  • Reported to District Manager with accountability of store sales, promotions, merchandising, and daily operations for jewelry store with annal sales of $1.5 million.
  • Reviewed and monitored staff scheduling, purchases and other expenses to maintain quarterly budget.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Scheduled and led monthly store meetings.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Led sales team with 32% of overall store sales.
  • Interviewed, hired, trained, motivated, and scheduled hourly staff of 12 persons within monthly budget.
  • Conducted and verified bank transactions.
  • Performed twice-daily audits of merchandise counts.
  • Keyholder.
Education
Expected in 05/1987 to to High School Diploma | Wabasha-Kellogg , Wabasha, MN GPA:
Expected in 12/2001 to to Associate of Arts | Fashion Merchandising And Retail Management Rochester Community And Technical College, Rochester, MN GPA:
  • Dean's List, Fall 1989
Certifications

Diamond Sales Training Certificate, 1999.

PCA Training, MN State Certificate, 2016.

First Aid and CPR Certified, 2017.

State of MN Protective Agent Certificate, 2017.

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Resume Overview

School Attended

  • Wabasha-Kellogg
  • Rochester Community And Technical College

Job Titles Held:

  • Daycare Owner/Operator
  • Sales Manager
  • Sales Associate
  • Store Manager

Degrees

  • High School Diploma
  • Associate of Arts

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