(555) 432-1000 - - resumesample@example.com - -
Experienced Case Manager offering 23 years of planning, assessing and reporting experience with children, adults with disabilities and family court system. Proficient in documentation and compliance. Versatile Case Manager with expertise in a wide range of environments. Hardworking and dedicated to top outcomes. Excellent time manager, communicator and problem solver. Patient-focused Residential Manager with 7 years’ experience. Expert in all elements of patient care and successful in working as part of a team to treat a wide range of medical conditions. Skilled in prioritizing patients’ needs within high-stress environments. Creative and enthusiastic social work professional with experience managing case loads of up to 125 in clients with special needs environments. Passionate about building trust and rapport with at-risk youth through non-judgmental approach, patient demeanor and compassionate interpersonal skills. Adept at needs evaluation, treatment planning and facilitating group or individuals. Responsible with excellent communication skills demonstrated by 23 years of experience in healthcare.
|
|
- Copied, logged and scanned supporting documentation
- Entered details such as payments, account information and call logs into computer system
- Responded to customer requests via telephone and email
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies
- Worked directly with [departments, clients, management] to achieve best life for individual
- Achieved budgets for program by working with staff
- Developed new process for employee evaluation which resulted in marked performance improvements
- Analyzed departmental documents for appropriate distribution and filing
- Performed initial client assessment and analysis to begin research process
- Verified data integrity and accuracy
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
- Represented and interpreted the agency's functions and services to other institutions, the public, government agencies and other organizations
- Administered assessments and developed academic goals based on specific disabilities and barriers to learning
- Coordinated Quality Improvement Activities (QIA’s) to identify performance areas for improvement
- Established and maintained systems that safely met residents' needs
- Monitored unit budget to ensure financial objectives were met
- Provided case management services, counseling, education and life-skills training to diverse, at-risk student population
- Ensured efficacy of treatments through monitoring of treatment regimens
• Parent Intake/Referral: phone calls and e-mails, input into system, run referrals, e-mail, fax, mail, file weekly reports, cover over 100 calls weekly
• Completed follow up on surveys, review and analyze, 5 to 75 week
• Establish positive and productive relationships with families and providers
• Quality Assurance
• Home visits with parents for Parents As Teacher program, 2 to 5 children for each family up to 10 families
• Trainer for 1234 Parents program up to 30 people, class offered every month
• Ensured well-run purposeful program responsive to participant needs
• Supported social and emotional development and provided positive guidance to children, families and directed to services needed
• Created lesson plans using Creative Curriculum theory every week
• Maintained all records, reports, and personnel at Caldwell and reported to CAPE, for 18 children and their families
• Followed state guidelines pertaining to facility, including food service
• Supervisor for 2 teachers, 1 assistant and 1 volunteer
• Scheduled and maintained home visits for each family 4 times year
University Of Southern Indiana - Evansville, IN
Ivy Tech Community College Of Indiana - Evansville, IN,
University Of Southern Indiana - Evansville, IN
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- University Of Southern Indiana
- Ivy Tech Community College Of Indiana
- University Of Southern Indiana
Job Titles Held:
- QIDP / Day Service Manager /Residential Manager
- Case Manager
- Referral Systems Coordinator / Parent Educator
- Lead Teacher/Site Supervisor
Degrees
- Associate of Applied Science
- Associate of Applied Science
- Bachelor of Science
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy