Dedicated Professional with management experience and exceptional people skills Recognized for commitment to excellence, problem solving skills and communication. Strong skills in the areas of leadership, time management, organizational skills, team building and sound decision-making, seeking a position where strong abilities will be utilized to advance and build your business.
Core Qualifications
MS Office Suite (Outlook, Word, Excel, and Access).
Operations management
Results-oriented
Computer proficient
File/records maintenance
Training and development
Client focused
CPR, First Aid, Defense training, OSHA, Compliance, Diversity, human Rights, Fire safety,
Experience
Day Habilitation Manager/team Leader, 2006 to 2016 Dave & Buster's, Inc. – Philadelphia, PA,
Provided onsite training. Effectively controlled the release of proprietary and confidential information for General Clients
Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
Guiding the daily operation of the program.
Responsibilities includes training and supporting the team, overall program development, and implementation, and management of program budget, materials, and space, as well as ensuring active daily treatment and full compliance with all DMA and DMR regulations while promoting self-advocacy as well as community inclusion.
Responsibilities include maintaining oversight of case management as well as Ensuring consumer treatment and service coordination service needs are met through the consumer's Inter-disciplinary team.
Maintaining daily staffing ratios to ensure compliance with regulations and DMR supplemental staffing requirements.
Also to ensure completions of initial and annual assessment of program consumers using community mobility, safety skills, and ADL assessment tools .This includes completions of annual Day Hab Service plans, ISPS, DMA Severity profiles, daily notes, and monthly notes to Ensure all consumers have and up to date case record.
Advocates Case Manager, 01/1999 to 01/2006 Dave & Buster's, Inc. – Phoenix, AZ,
Duties entailed, providing consumers with a structured.
Environment, which fosters growth and opportunity, provide therapeutic interactions as outlined in consumers' Individual service plans, ensure that principles of community integration, normalization and consumer preference are maintained, consult with other service providers, assist consumers in becoming more independent, and participate as an active member of the interdisciplinary tea.
Licensed Day Care Provider, 1993 to 1999 Rice's Family Daycare – City, STATE,
Duties entailed: Working with the Office for Children to ensure a safe homelikeenvironment for children in my care, completing yearly CPR, First Aide, and Early Childhood Training Classes as well as documenting an maintaining records for compliance with licensing regulations, nurturing children in a home environment, in addition daily community outings and fieldtrips, teaching and fostering self-esteem through creative play, transporting to preschool and individual classes, and communicating positively with parents on a daily basis to ensure a safe and stable environment.
Restaurant Manager , 1992 to 1993 •99 " Restaurant And Pubs Inc. – City, STATE, Duties entailed, Opening and closing of restaurant, reconciling daily cash, daily deposits, Bi-weekly inventory and cost reporting, weekly payroll, sales and promotions, hiring scheduling and monitoring employee performances, maintenance and upkeep or restaurant, purchasing and receiving of all restaurant provisions, accounts receivable and payable accounts, and customer service and satisfaction.
Restaurant Manager, to Best Western Royal – City, STATE,
Duties entailed, Opening and closing of restaurant, reconciling daily cash, daily deposits, Bi-weekly inventory and cost reporting, weekly payroll, sales and promotions, hiring scheduling and monitoring employee performances, maintenance and upkeep or restaurant, purchasing and receiving of all restaurant provisions, accounts receivable and payable accounts, and customer service and satisfaction.
Education
Associates Degree: Hotel Restaurant Managemen, Expected in 1988 Quinsigamond Community College - , GPA: Hotel Restaurant Managemen
Associates Degree: Marketing and Business Management, Expected in 1988 Assabet Valley Vocational School - , GPA: Marketing and Business Management
Post Graduate Certificate Program: Computer Science, Expected in 1982 - , GPA: Computer Science
: Business management, Expected in 1978 - , GPA: Business management
Professional Affiliations
Massachusetts Day Habilitation Coalition
Skills
Accounts receivable and Accounts payable , budget, case management, cash receipts, CPR, customer service, Defense training , Deposits , hiring, inventory control, Confidential file Maintenance , Access, Excel, MS Office Suite, Office, Outlook, Word, payroll, program development, purchasing, receiving, Reconciling, reporting, safety, sales, scheduling, staffing, structured, teaching, Supervising
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