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Day Care Owner resume example with 20+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Seeking full-time position that offers an opportunity to utilize interpersonal, time management and problem solving skills. Strong organizational focus with in-depth understanding of customer service and how to bridge relationships between employees and management. Excellent communication skills, highly proficient in managing multiple tasks and priorities and ready to leverage education and experience to take on new professional challenges.

Skills
  • Daily Logs
  • Positive Reinforcement Methods
  • Customer Satisfaction
  • Language Development
  • Report Preparation
  • Customer Relations
  • Staff Training
  • Microsoft Word
  • Business Development Understanding
  • Active Listening
  • Retail Sales Customer Service
  • Stocking and Replenishing
  • Sales Expertise
  • Microsoft PowerPoint
  • Administrative Support
  • Customer Service
  • Managing Multiple Tasks
  • Customer Relationship Management
  • Project Management Abilities
  • Reading Comprehension
  • Recordkeeping Strengths
  • Stock Management
  • Money Handling Abilities
  • Problem-Solving Ability
  • Retail Materials Management
  • Brand Representation
  • Shipping and Receiving Understanding
  • Critical Thinking
  • Refund Processing
  • Conflict Resolution
  • Administrative and Office Support
  • Calm and Professional Under Pressure
  • Coordination
  • Special Needs Childcare
  • Developing Social Skills
  • Imaginative Play-Based Learning
  • Microsoft Office
  • Manage Behaviors
  • Daycare Center Operation
Work History
05/2012 to Current Day Care Owner Cole Haan | Honolulu, HI,
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Offered top-notch care to 4+ children at once, ranging in age from 3 months to 11 years of age.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Planned and guided age-appropriate tasks like reading and crafts.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Met with parents about daily activities, positive developments and issues.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Created and implemented diverse educational strategies to boost development.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Introduced children to educational games and activities to boost learning.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Assisted with on-line learning during 2 year COVID outbreak monitoring participation and helping with homework and on-line portal.
  • Consulted with families to discuss activities and behaviors of each child.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
02/2000 to 09/2011 Assistant Manager Cole Haan | Houston, TX,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
03/1998 to 02/2000 Assistant Manager Bath & Body Works | City, STATE,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Expected in 05/2022 BBA | Human Resources Development University of Phoenix, Tempe, AZ GPA:
  • Honoree of National Honor Society
  • Dean's List all semesters
Certifications

HR certificate from University of Phoenix

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Day Care Owner
  • Assistant Manager
  • Assistant Manager

Degrees

  • BBA

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