Day Care Owner resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Seeking full-time position that offers an opportunity to utilize interpersonal, time management and problem solving skills. Strong organizational focus with in-depth understanding of customer service and how to bridge relationships between employees and management. Excellent communication skills, highly proficient in managing multiple tasks and priorities and ready to leverage education and experience to take on new professional challenges.
Skills
Daily Logs
Positive Reinforcement Methods
Customer Satisfaction
Language Development
Report Preparation
Customer Relations
Staff Training
Microsoft Word
Business Development Understanding
Active Listening
Retail Sales Customer Service
Stocking and Replenishing
Sales Expertise
Microsoft PowerPoint
Administrative Support
Customer Service
Managing Multiple Tasks
Customer Relationship Management
Project Management Abilities
Reading Comprehension
Recordkeeping Strengths
Stock Management
Money Handling Abilities
Problem-Solving Ability
Retail Materials Management
Brand Representation
Shipping and Receiving Understanding
Critical Thinking
Refund Processing
Conflict Resolution
Administrative and Office Support
Calm and Professional Under Pressure
Coordination
Special Needs Childcare
Developing Social Skills
Imaginative Play-Based Learning
Microsoft Office
Manage Behaviors
Daycare Center Operation
Work History
05/2012 to CurrentDay Care OwnerCole Haan | Honolulu, HI,
Enforced rules and managed behavior through developmentally appropriate discipline.
Maintained effective schedule balance between rest periods, active play and instruction.
Offered top-notch care to 4+ children at once, ranging in age from 3 months to 11 years of age.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Taught children to organize toys, wash hands and share by leading by example.
Planned and guided age-appropriate tasks like reading and crafts.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Kept notes of behavior issues, food served and medications administered to children.
Met with parents about daily activities, positive developments and issues.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Created and implemented diverse educational strategies to boost development.
Led children in creative, athletic and educational activities while maintaining safe and orderly group.
Introduced children to educational games and activities to boost learning.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Assisted with on-line learning during 2 year COVID outbreak monitoring participation and helping with homework and on-line portal.
Consulted with families to discuss activities and behaviors of each child.
Helped children develop motor skills in preparation for preschool and kindergarten.
Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
02/2000 to 09/2011Assistant ManagerCole Haan | Houston, TX,
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Directed promotion and brand loyalty efforts to build direct relationships with customers.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Mentored team members to enhance professional development and accountability in workplace.
Created employee schedules to align coverage with forecasted demands.
Assisted in organizing and overseeing assignments to drive operational excellence.
03/1998 to 02/2000Assistant ManagerBath & Body Works | City, STATE,
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Directed promotion and brand loyalty efforts to build direct relationships with customers.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Mentored team members to enhance professional development and accountability in workplace.
Created employee schedules to align coverage with forecasted demands.
Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Expected in 05/2022BBA | Human Resources DevelopmentUniversity of Phoenix, Tempe, AZGPA:
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