Determined Data Quality Analyst with a 5-year background in assisting in root cause analysis and investigating data errors and anomalies. Adept at preparing and consolidating data for periodic review and maintaining data quality. Highly successful at leveraging data trends and patterns. Excellent abilities in creating reports, data quality management, data quality assurance, and data visualization.
Skills
Business Requirements
Business Analysis
Data Compiling
Decision Making
Data Evaluation
Project Management
Data Quality
Reporting Tools
Database Programming and SQL
Data Visualization and Presentations
Education and Training
GEORGE MASON UNIVERSITYFairfax, VAExpected in 05/2017 ā āBachelor of Science:Health Administration and Policy, Health Informatics - GPA:
Magma Cum Laude
Upsilon Delta Phi Honor Society
National Society of Collegiate
Robin Brewster, Claire, A., et al. Student Excel! Program: Applying Structure and Vision to Clinical Learning Excellence, Journal of Healthcare Communication
, Expected in 01/2017 ā ā: - GPA:
Experience
Citizens Financial Group, Inc. - Data Quality Analyst/Change Management Specialist Jacksonville, FL, 08/2019 - Current
Provide sub-contracted support to the U.S Department, (VA), Veterans Experience Office (VEO), Multichannel Technology (MTC), Customer Information Services (CIS), and Enterprise Business Services Support (EBSS)
Selected to be part of this contract by Business Owner from previous contract
Support the Enterprise Data Steward in the performance of Governance and Quality Management activities, specific to Customer Contact Information, Customer Identity, Military Service, Demographics, Socio-economic, self-service solutions, registration, eligibility and enrollment data
Analyze profiling findings to assess the quality of the data storeās metadata, including its attributes, business rules, constraints, tables and columns, and data types using SQL Developer, SQL Management Studio, and Visual Studios SSIS
Collaborate with Enterprise Architecture (EA) team to update any existing data dictionaries and develop baseline to track collected metadata
Support Data Quality Governance Council (DGC) effort through data quality assessment of various Authorities Data Source (ADS) and subject areas
Align activities with Data Stewards and Architecture team to identify, define, asses, track, resolve, and provide feedback using the standard seven data quality dimensions
Present analysis clearly through visual tools and technical reports to a non-technical audience that affect decision making
Identifying and analyzing issues, making recommendations and escalating issues for resolution in a timely manner
Introduced and developed Kanban board using MS Planner to client that wanted to metric of projects that are being worked on across the contract.
Defined appropriate metrics and measurements to drive results.
Implemented new employee timekeeper system resulting in 15% improvement in accuracy.
Clough, Harbour & Associates, Llp - Data Quality Analyst Team Lead/Data Modeler Houston, TX, 03/2018 - 08/2019
Provide support to the Enterprise Data Management Support Services (EDMSS) program for the Veterans Affairs (VA) and the Office of Information and Technology (OI&T) as a data analyst/data modeler
Conduct high level data profiling, using SQL Developer and TOAD, of Administrative Data Repository (ADR) system, including column length distribution profiles, column null ratio profiles, column pattern profiles, column statistics profiles, column value distribution profiles, candidate key profile, and functional dependency profile
Analyze profiling findings to assess the quality of the data storeās metadata, including its attributes, business rules, constraints, tables and columns, and data types
Collaborate with Enterprise Architecture (EA) team to update any existing data dictionaries and develop baseline to track collected metadata
Support Data Quality Governance effort through data quality assessment of various Authorities Data Source (ADS) and subject areas
Align activities with Data Stewards and Architecture team to identify, define, asses, track, resolve, and provide feedback using the standard seven data quality dimensions
Update the VA Enterprise Architecture Repository (VEAR) using completed data dictionary and baseline
Perform quality check for Logical and Conceptual Data Models for VA-DOD Identity Repository (VADIR) using System Architect
Developed, documented and reported white paper analysis for various data sources.
Corecivic - Social Media Director Ribera, NM, 10/2016 - 03/2018
Supervised social media team of six international freelancers to ensure accurate data are provided to customers in a secure manner and to comply with privacy guidance
Reviewed and improved social media presence, enrolling over 7,000 new customers over three months and exceeding managementās defined goals
Optimized website using SEO marketing strategies to improve content delivery and increase unique visitors count
Researched and analyzed market trends and provide recommendations to increase revenue
Diagnosed and resolved computer security issues for medical staff and patients.
Developed and implemented strategic social media marketing plans.
Utilized Twitter and Facebook to promote products, services, and content.
Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
Engaged with and responded to online audience through relevant comments.
Identified target audience and developed optimized communication plans to engage and interest individuals.
Developed and maintained companies' corporate image and identity using logos and signage.
MASON AND PARTNERS CLINIC - Data Analyst City, STATE, 12/2016 - 05/2017
Designed and created a clinical decision support system (CDSS) to provide medical staff with a secure and comprehensive view into patient care and allowed for easy analyses on treatment outcome
Diagnosed and resolved network and security issues for healthcare providers
Set up equipment and mobile clinic for physicians and nurse to ensure to strict medical guidelines
Implemented and trained healthcare providers on how to use electronic health record
Performed data and statistical analysis to provide easier understanding of patient treatment and care
Assisted lead physician with government grant proposal by collecting and analyzing proper data.
Enforced security measures to maintain data integrity.
HEALTH AND WELLNESS CENTER - Administrative Supervisor City, STATE, 05/2012 - 10/2016
Supervised the proper handling of patient records to ensure compliance with the federal mandate Health Insurance Portability and Accountability Act (HIPAA)
Managed and trained medical staffs to adhere to policy and procedures on patient care
Prepared and managed weekly report to senior management to provide recommendation for improvement
Utilized QuickBooks Enterprise to manage patient payment demographics
Monitored patientsā safety and satisfaction by addressing patients concerns and communicating with physicians.
Recruited, trained and developed administrative team to support corporate growth and objectives.
Coordinated special meetings and events on behalf of executive leaders.
DEFENSE HEALTH AGENCY - Public Health Data Analyst Intern City, STATE, 05/2016 - 07/2016
Interpreted and analyzed medical data gathered from various research on patient treatment
Developed reports on medical research to provide clear recommendation for policy changes
Created and presented research findings to senior management using Tableau data visualization software.
Took direction and followed through on tasks within parameters of project and timeline.
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