LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Determined Data Quality Analyst with a 5-year background in assisting in root cause analysis and investigating data errors and anomalies. Adept at preparing and consolidating data for periodic review and maintaining data quality. Highly successful at leveraging data trends and patterns. Excellent abilities in creating reports, data quality management, data quality assurance, and data visualization.

Skills
  • Business Requirements
  • Business Analysis
  • Data Compiling
  • Decision Making
  • Data Evaluation
  • Project Management
  • Data Quality
  • Reporting Tools
  • Database Programming and SQL
  • Data Visualization and Presentations
Education and Training
GEORGE MASON UNIVERSITY Fairfax, VA Expected in 05/2017 Bachelor of Science : Health Administration and Policy, Health Informatics - GPA :
  • Magma Cum Laude
  • Upsilon Delta Phi Honor Society
  • National Society of Collegiate
  • Robin Brewster, Claire, A., et al. Student Excel! Program: Applying Structure and Vision to Clinical Learning Excellence, Journal of Healthcare Communication
, Expected in 01/2017 : - GPA :
Experience
Citizens Financial Group, Inc. - Data Quality Analyst/Change Management Specialist
Jacksonville, FL, 08/2019 - Current
  • Provide sub-contracted support to the U.S Department, (VA), Veterans Experience Office (VEO), Multichannel Technology (MTC), Customer Information Services (CIS), and Enterprise Business Services Support (EBSS)
  • Selected to be part of this contract by Business Owner from previous contract
  • Support the Enterprise Data Steward in the performance of Governance and Quality Management activities, specific to Customer Contact Information, Customer Identity, Military Service, Demographics, Socio-economic, self-service solutions, registration, eligibility and enrollment data
  • Analyze profiling findings to assess the quality of the data store’s metadata, including its attributes, business rules, constraints, tables and columns, and data types using SQL Developer, SQL Management Studio, and Visual Studios SSIS
  • Collaborate with Enterprise Architecture (EA) team to update any existing data dictionaries and develop baseline to track collected metadata
  • Support Data Quality Governance Council (DGC) effort through data quality assessment of various Authorities Data Source (ADS) and subject areas
  • Align activities with Data Stewards and Architecture team to identify, define, asses, track, resolve, and provide feedback using the standard seven data quality dimensions
  • Present analysis clearly through visual tools and technical reports to a non-technical audience that affect decision making
  • Identifying and analyzing issues, making recommendations and escalating issues for resolution in a timely manner
  • Introduced and developed Kanban board using MS Planner to client that wanted to metric of projects that are being worked on across the contract.
  • Defined appropriate metrics and measurements to drive results.
  • Implemented new employee timekeeper system resulting in 15% improvement in accuracy.
Clough, Harbour & Associates, Llp - Data Quality Analyst Team Lead/Data Modeler
Houston, TX, 03/2018 - 08/2019
  • Provide support to the Enterprise Data Management Support Services (EDMSS) program for the Veterans Affairs (VA) and the Office of Information and Technology (OI&T) as a data analyst/data modeler
  • Conduct high level data profiling, using SQL Developer and TOAD, of Administrative Data Repository (ADR) system, including column length distribution profiles, column null ratio profiles, column pattern profiles, column statistics profiles, column value distribution profiles, candidate key profile, and functional dependency profile
  • Analyze profiling findings to assess the quality of the data store’s metadata, including its attributes, business rules, constraints, tables and columns, and data types
  • Collaborate with Enterprise Architecture (EA) team to update any existing data dictionaries and develop baseline to track collected metadata
  • Support Data Quality Governance effort through data quality assessment of various Authorities Data Source (ADS) and subject areas
  • Align activities with Data Stewards and Architecture team to identify, define, asses, track, resolve, and provide feedback using the standard seven data quality dimensions
  • Update the VA Enterprise Architecture Repository (VEAR) using completed data dictionary and baseline
  • Perform quality check for Logical and Conceptual Data Models for VA-DOD Identity Repository (VADIR) using System Architect
  • Developed, documented and reported white paper analysis for various data sources.
Corecivic - Social Media Director
Ribera, NM, 10/2016 - 03/2018
  • Supervised social media team of six international freelancers to ensure accurate data are provided to customers in a secure manner and to comply with privacy guidance
  • Reviewed and improved social media presence, enrolling over 7,000 new customers over three months and exceeding management’s defined goals
  • Optimized website using SEO marketing strategies to improve content delivery and increase unique visitors count
  • Researched and analyzed market trends and provide recommendations to increase revenue
  • Diagnosed and resolved computer security issues for medical staff and patients.
  • Developed and implemented strategic social media marketing plans.
  • Utilized Twitter and Facebook to promote products, services, and content.
  • Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
  • Engaged with and responded to online audience through relevant comments.
  • Identified target audience and developed optimized communication plans to engage and interest individuals.
  • Developed and maintained companies' corporate image and identity using logos and signage.
MASON AND PARTNERS CLINIC - Data Analyst
City, STATE, 12/2016 - 05/2017
  • Designed and created a clinical decision support system (CDSS) to provide medical staff with a secure and comprehensive view into patient care and allowed for easy analyses on treatment outcome
  • Diagnosed and resolved network and security issues for healthcare providers
  • Set up equipment and mobile clinic for physicians and nurse to ensure to strict medical guidelines
  • Implemented and trained healthcare providers on how to use electronic health record
  • Performed data and statistical analysis to provide easier understanding of patient treatment and care
  • Assisted lead physician with government grant proposal by collecting and analyzing proper data.
  • Enforced security measures to maintain data integrity.
HEALTH AND WELLNESS CENTER - Administrative Supervisor
City, STATE, 05/2012 - 10/2016
  • Supervised the proper handling of patient records to ensure compliance with the federal mandate Health Insurance Portability and Accountability Act (HIPAA)
  • Managed and trained medical staffs to adhere to policy and procedures on patient care
  • Prepared and managed weekly report to senior management to provide recommendation for improvement
  • Utilized QuickBooks Enterprise to manage patient payment demographics
  • Monitored patients’ safety and satisfaction by addressing patients concerns and communicating with physicians.
  • Recruited, trained and developed administrative team to support corporate growth and objectives.
  • Coordinated special meetings and events on behalf of executive leaders.
DEFENSE HEALTH AGENCY - Public Health Data Analyst Intern
City, STATE, 05/2016 - 07/2016
  • Interpreted and analyzed medical data gathered from various research on patient treatment
  • Developed reports on medical research to provide clear recommendation for policy changes
  • Created and presented research findings to senior management using Tableau data visualization software.
  • Took direction and followed through on tasks within parameters of project and timeline.
Accomplishments
  • Udemy SQL for Data Analysis with SQL Server
Languages
English :
Native/ Bilingual
Negotiated :
Amharic :
Native/ Bilingual
Negotiated :
Swahili :
Limited
Negotiated :

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Resume Overview

School Attended

  • GEORGE MASON UNIVERSITY

Job Titles Held:

  • Data Quality Analyst/Change Management Specialist
  • Data Quality Analyst Team Lead/Data Modeler
  • Social Media Director
  • Data Analyst
  • Administrative Supervisor
  • Public Health Data Analyst Intern

Degrees

  • Bachelor of Science

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