Data Processing Manager Resume Example
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DATA PROCESSING MANAGER
Summary
Seasoned Information Technology Manager with 19 years of management. Committed to providing leadership to staff putting them in the position to be successful while ensuring the success of the organization as an entirety. Proven track record for leading teams across multiple/diverse Information Technology departments. Responsible for managing over the last 2 decades the following teams: IT Field Support and Service Desk, Client and Design, Telecommunications including mobile devices, Mainframe support, Server Operations, Microsoft Exchange, UNIX/Linux/Storage support team, Enterprise backup team, Backup Data Center, Network Operations Command Center (NOCC), Vendor management, IT administration and Enterprise SharePoint teams.
Highlights
| Windows Client for desktop and laptop Data backup and retrieval System upgrades Product templates Excellent communication skills Unix/Linux support Enterprise technologies Commvault Backup Excellent diagnostic skills Mainframe Multifunction copier/printer support Visio Project Management WORD/Excel/PowerPoint SharePoint Support |
Accomplishments
- IT Project Manager for LA Basin consolidation of offices
- IT project lead for Windows 2000 roll out to 2000 plus users in the LA Basin
- Project Manager for Windows XP roll out for LA Basin staff
- Coordinated the controlled self audit (Internal Audit) for all locations in State Fund
- Lead in the push for Go Green for the Vacaville campus. My staff initiated this project and saw it to completion
- IT lead on Printer reduction initiative. Removed over 2500 printers from production
- Oversaw the standardization of copiers for State Fund
- Project lead for bringing McAfee Data Loss Prevention (DLP) capabilities to State Fund
Experience
Data Processing Manager
May 2014 to CurrentState Compensation Insurance Fund － City , STATEManage and provided direction for a department of 65 employees, including 6 subordinate managers/supervisors. Oversee the support of the Information Technology Service Desk and IT Field Support staff for 23 locations across the State of California serving 4,000 plus employees. Responsibilities include but are not limited to managing/supporting the organizations Enterprise SharePoint application, Mobile Device(iPhones/iPads) team, Vendor Management Office, IT Administration, Network Operations Command Center (NOCC), Executive Field support, desktop/laptop Client and Design, hardware and software inventory, WebEx application, Konica Multifunction printers/copier fleet and budgeting for the entire IT department. Managed and provided direction for a staff of 23 employees including 1 supervisor. Responsibilities included managing the Telecommunications team and mobile device management. Directed the UNIX/Linux/Storage support team as well as the apprentice training program for this team. Managed the desktop/laptop Client and Design team. Responsibilities include but are not limited to supporting McAfee products for the desktop/laptop, including Data Loss Prevention, Microsoft security patches for desktops and laptops, software inventory and overseeing the entire Konica multifunction printer/copier fleet for the organization. Managed/directed multiple Information Technology staff across a wide range of IT disciplines, including but not limited to Server Operations, Microsoft Exchange, Enterprise backup, Mainframe, Riverside Backup Data Center, IT Service Desk and Field support and the Client and Design team. Responsibilities included the maintenance and support of all hardware and software associated with Server Ops, MS Exchange, Backup utilizing Commvault, desktops and laptops, as well as McAfee solution for desktops, laptops and servers, the Konica multifunction copiers/printers and software and hardware inventory. Managed and directed a staff of 15 employees including 4 Supervisors. Supported the IT Field Support function for approximately 1000 staff across 4 locations. Responsible for all aspects of support of user computer issues. Conducted training of users, diagnosed MS Window problems, conducted inventory of software and hardware, implemented company policies and standards, ensured network connectivity, worked closely with Home Office IT teams and with vendors outside of the organization. 91203 Managed and directed a staff of 27 employees including 5 Supervisors. Supported the IT Field Support function for approximately 2000 staff across 4 locations. Responsible for all aspects of support of user computer issues. Conducted training of users, diagnosed MS Window problems, conducted inventory of software and hardware, implemented company policies and standards, ensured network connectivity, worked closely with Home Office IT teams and with vendors outside of the organization.
May 2014 to CurrentState Compensation Insurance Fund － City , STATEManage and provided direction for a department of 65 employees, including 6 subordinate managers/supervisors. Oversee the support of the Information Technology Service Desk and IT Field Support staff for 23 locations across the State of California serving 4,000 plus employees. Responsibilities include but are not limited to managing/supporting the organizations Enterprise SharePoint application, Mobile Device(iPhones/iPads) team, Vendor Management Office, IT Administration, Network Operations Command Center (NOCC), Executive Field support, desktop/laptop Client and Design, hardware and software inventory, WebEx application, Konica Multifunction printers/copier fleet and budgeting for the entire IT department. Managed and provided direction for a staff of 23 employees including 1 supervisor. Responsibilities included managing the Telecommunications team and mobile device management. Directed the UNIX/Linux/Storage support team as well as the apprentice training program for this team. Managed the desktop/laptop Client and Design team. Responsibilities include but are not limited to supporting McAfee products for the desktop/laptop, including Data Loss Prevention, Microsoft security patches for desktops and laptops, software inventory and overseeing the entire Konica multifunction printer/copier fleet for the organization. Managed/directed multiple Information Technology staff across a wide range of IT disciplines, including but not limited to Server Operations, Microsoft Exchange, Enterprise backup, Mainframe, Riverside Backup Data Center, IT Service Desk and Field support and the Client and Design team. Responsibilities included the maintenance and support of all hardware and software associated with Server Ops, MS Exchange, Backup utilizing Commvault, desktops and laptops, as well as McAfee solution for desktops, laptops and servers, the Konica multifunction copiers/printers and software and hardware inventory. Managed and directed a staff of 15 employees including 4 Supervisors. Supported the IT Field Support function for approximately 1000 staff across 4 locations. Responsible for all aspects of support of user computer issues. Conducted training of users, diagnosed MS Window problems, conducted inventory of software and hardware, implemented company policies and standards, ensured network connectivity, worked closely with Home Office IT teams and with vendors outside of the organization. 91203 Managed and directed a staff of 27 employees including 5 Supervisors. Supported the IT Field Support function for approximately 2000 staff across 4 locations. Responsible for all aspects of support of user computer issues. Conducted training of users, diagnosed MS Window problems, conducted inventory of software and hardware, implemented company policies and standards, ensured network connectivity, worked closely with Home Office IT teams and with vendors outside of the organization.
Education
Master of Arts : Political Science, 1984California State University Fullerton － City, State, USMaster of Arts: Political Science/Public Adminstration, 1984 California State University Fullerton - Fullerton CA
Bachelor of Arts : Political Science, 1982California State University Fullerton － City, State, USBachelor of Arts: Political Science, 1982 California State University Fullerton - Fullerton CA
Skills
Inventory, Training, Operations, Printers, Service Desk, Enterprise Backup, Exchange, Mainframe, Maintenance, Microsoft Exchange, Ms Exchange, Budgeting, It Support, Microsoft Sharepoint, Nocc, Sharepoint, Vendor Management, Data Loss Prevention, Linux, Loss Prevention, Microsoft Security, Ms Security, Security, Telecommunications, Unix, Unix/linux, Audit, Data Backup, Data Center, Dlp, Excel, Excellent Communication Skills, Internal Audit, Microsoft Windows, Mobile Devices, Network Operations, Powerpoint, Printer Support, Project Management, Project Manager, Visio, Windows 2000, Windows Xp, Word
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Resume Overview
School Attended
- California State University Fullerton
Job Titles Held:
- Data Processing Manager
Degrees
- Master of Arts : Political Science , 1984
Bachelor of Arts : Political Science , 1982
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