Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Over 15 years of progressively responsible Sales, Marketing and Project Management. Substantial experience working with direct and indirect sales channels. Expert in building top-producing business relationships. Consistently surpassed revenue targets. Strong Internet and technical qualifications. Extensive public speaking and customer presentation experience.
Core Qualifications
  • Specialties:
  • Implementation Project Management
  • Executive level escalation management
  • Key account management in Healthcare market
  • Account penetration through extensive cold calling
  • Competitive bids and sales contracts
  • Relationship sales SK ILLS Sales Operations Sales Networking Managed Services Customer Satisfaction Solution Selling Management Leadership Key Account Management Sales Management Wireless SIP Trunking Negotiation Telecommunications Positioning Cross-functional Team Leadership Direct Sales Vendor Management Sales Process Lead Generation Team Leadership Cloud Computing Business Planning Strategic Partnerships Account Management Customer Retention
Education
Warner Pacific College , Expected in 1980 Bachelor's : Social Sciences/Business Management, Theater - GPA : Warner Pacific College 1977 - 1980 Bachelor's degree, Social Sciences/Business Management Theater, Paid Internships
Northwest Christian University , Expected in 1976 : Liberal Arts and Sciences, General Studies and Humanities - GPA : Northwest Christian University 1975 - 1976 none, Liberal Arts and Sciences, General Studies and Humanities
Certifications
PMP Project Management Institute
Experience
Anixter - Data Networking Account Executive
Kent, WA, 01/1 - Current
  • Managed a module of key and named accounts in the Healthcare vertical which includes 16 Hospitals throughout California, Oregon and Washington with a total annualized volume of $34+MM.
  • Directed all sales activities including technical support, customer bids and RFx responses for the full portfolio of AT&T products including Managed Security, Strategic Mobility Applications and Strategic IP networks.
  • Indirectly managed a five person dedicated support staff.
  • Developed productive sales relationships with decision makers in clinical and research organizations including the CIO and CMIO.
  • Consistently received the highest possible rating for customer satisfaction from 100% of my surveyed customers. Responsible for the project management of AT&T ForHealth Portfolio installations for various products including AT&T IP Services within the Healthcare Vertical Sales organization these products included Managed Internet Service (MIS), AT&T Virtual Private Networks (AVPN) and associated Ethernet access products.
  • Leadership responsibility on managing these projects involved weekly calls with the customer and managing the progress reports through the use of detailed Excel spreadsheets that were updated regularly to show order information and progress of various site installations.
  • Proactively project managed various customer projects including Acadian Ambulance (30 site NetVPN to AVPN conversion) Rural Metro (25 site Managed PNT/MIS) Network and AIDS Healthcare 27 site nationwide rollout of EaPNT.
  • Negotiated with various implementation resources across several cross functional teams.
  • Developed familiarity with the Kaizen and Agile methodologies of process improvement. Managed a module of key and named accounts in the Healthcare vertical which includes 16 Hospitals throughout California, Oregon and Washington with a total annualized volume of $34+MM.
  • Directed all sales activities including technical support, customer bids and RFx responses for the full portfolio of AT&T products and services.
  • Indirectly managed a five person dedicated support staff.
  • Developed productive sales relationships with decision makers in clinical and research organizations including the CIO and CMIO.
  • Consistently received the highest possible rating for customer satisfaction from 100% of my surveyed customers. San Francisco Successfully managed $15MM annualized book of AT&T business at University of California, San Francisco. Directly responsible for all sales activities including technical support, customer bids and RFx responses for the full portfolio of AT&T products and services. Indirectly managed a 4 person support team. Successfully led large project team of 10+ people responsible for implementation of a 8 site Metro Optical Network from design and sale through implementation. Responsible for managing the day-to-day operational aspects of project, and for providing guidance during the analysis, design, development, testing, implementation, and post implementation phases. Responsible for overall customer facing project management of the deployment of a $15MM DWDM Metropolitan Area Network. Performed a logical framework analysis, including a stakeholders' analysis. Reviewed project charter and gained clarification of scope. Defined AT&T responsibilities within the Work Breakdown Schedule (WBS), created and monitored Responsibility Assignment Matrix (RAM), and performed on going risk analysis. Worked with internal engineering and planning resources to develop a deployment schedule and action plan. Obtained approval of action plan. Recorded any issues during the project in an issues log, and monitored project scope for any out-of-scope issues. Provided input of lessons learned, and participated in project evaluation. Sales responsibilities for AT&T portfolio management for the University of California, San Francisco. Direct all sales activities including technical support, customer bids and RFx responses for the full portfolio of AT&T wireline and wireless products and services. Indirectly manage a five person dedicated support staff. Developed productive sales relationships with decision makers in clinical and educational organizations including the CIO and CMIO Responsible for sales into a module consisting of key and named accounts in the San Deigo metro area. Direct all sales activities including technical support, customer bids and RFx responses for the full portfolio of AT&T data products and services.
Nortel Networks - District Sales Manager
, , 07/1997 - 11/2001
Responsible for indirect channel sales into end-customer networks. Increased sales from $120,000 to an annualized revenue of $9.1MM against a sales target of $4.3MM.
Value Solutions Program - VAR Sales Manager
, , 02/1992 - 02/1997
SBC 02 / 1992 - 02 / 1997 Various Sales Titles Market Development Manager Initiated and developed partnerships with hardware/software manufacturers and service providers. VAR Sales Manager, Value Solutions Program Managed an account base of 200 Pacific Bell data product resellers with a revenue target of 2.4 MM. System Sales Consultant, Centrex/Data Accelerator Team Ranked in top 1% of quota attainment amongst system sales consultants in 1993, 1994 and 1995. Account Executive, Marketing/Sales Achieved 123% of revenue objectives. Ranked Top 10 % in title. Responsible for results attainment in revenue, usage, and service quality.
Professional Affiliations
Skills
Sales, All Sales, Technical Support, Project Management, Sales Manager, Sales Activities, San, Storage Area Network, Account Manager, And Sale, Deployment, Dwdm, Optical, Portfolio Management, Testing, Wbs, Wireless, Account Executive, Marketing, Marketing/sales, Quota, Sales Consultant, Sales Consultants, Sbc, Healthcare, District Sales, Increased Sales, Sales From, Accounts In, Business Management, Access, Ethernet, Excel, Kaizen, Process Improvement, Progress, Project Manager, Rollout, Sales Organization, Satisfaction, Data Networking, For Sales, Networking, Security, Solutions, Account Management, And Sales, Business Planning, Cold Calling, Contracts, Direct Sales, Executive Level, Key Account, Lead Generation, Operations, Pmp, Relationship Sales, Sales Channels, Sales Management, Sales Operations, Securities, Sip, Telecommunications, Trunking, Vendor Management

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Resume Overview

School Attended

  • Warner Pacific College
  • Northwest Christian University

Job Titles Held:

  • Data Networking Account Executive
  • District Sales Manager
  • VAR Sales Manager

Degrees

  • Bachelor's

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