LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Data Center Support Specialist
Please provide a type of job or location to search!
SEARCH

Data Center Support Specialist Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
DATA CENTER SUPPORT SPECIALIST
Professional Summary
  • 20 years of IT experience with 8 years as IT Team Lead, including staff and schedule management, and vendor relationships management.
  • Possess unique combination of leaderships and analytical skills, with excellent organization and prioritization abilities.
  • Skilled in developing and maintaining broad vision, communicating effectively across the organization to build focused and productive teams.
  • 20 years of monitoring, troubleshooting, and resolving escalating issues related to IT processing within computing environment.
Work History
Hillsborough County Clerk Of Circuit Court- Data Center Support Specialist
Riverview, FL07/2017 - Current
  • Managed and performed tasks associated with the production IT systems including but not limited to: Software, Applications, Servers, Network Infrastructure, Storage, Cameras, Pinnacle and Physical Data Centers.
  • Documented issues in the production environment, resolving the issue whenever possible and escalating if necessary.
  • Pro-actively engaging customers when production processes are significantly delayed or may impact business critical functions.
  • Utilize patch management tools to install required software patches and updates.
  • Uses Remote Desk Connection, VPN, SCCM, WinSCP, and Putty for software installation as well as updates.
  • Creating reports, write technical documentations, and procedures.
  • Ability to work independently and make operational decisions without management.
  • Well organize, task prioritization, meets deadline, and follow up on assignments with minimal direction.
  • Ability to communicate effectively, both orally and in email.
  • Established and maintained effective working relationships with technical and non-technical teams.
  • Monitor and maintain data center infrastructure, works with appropriate vendors to ensure proper operation and maintenance of computer hardware, UPS systems, generators, HVAC systems, fire detection and suppressions systems, environmental system, and physical security systems.
Apex Systems, Inc- Network Administrator
Bellevue, WA01/2015 - 06/2016
  • Manage and perform tasks associated with the regular monitoring of production IT systems including but not limited to: Applications, Servers, Network Infrastructure, Storage, and physical Data Center.
  • Document issues in the production environment, resolving the issue whenever possible and escalating if necessary.
  • Pro-actively engaging customers when production processes are significantly delayed or may impact business critical functions.
  • Executes the IT Severity 1 &2 processes.
  • Manage tasks with prioritization and time affectively.
  • Assist in the upkeep of support documentation ensuring clear, concise, and accurate support information is available to all team members.
  • Provide a complete and accurate summary of all activities during shift turnover to ensure continuity with peers.
  • Perform daily batch job processing and troubleshooting via TWS, Auto Sys, and CA-7.
AT&T- Specialist
Bothell, WA10/2000 - 03/2013
  • Managed shift and supported applications, UNIX, database and san storage servers across multiple datacenters within 24/7 services.
  • Monitored all facile of systems to make sure SLA are maintain, ensuring compliance and quick resolution to any issues.
  • Achieving 99.5% system availability on 3rd shift for 4 straight years.
  • Assisted in performance evaluations and hiring process.
  • Assigned tasks, trained, and mentor team members across multiple data centers.
  • Facilitated and managed severity 1 calls to ensure issues are handle correctly per processes.
  • Document issues in the production environment, resolving the issue whenever possible and escalating if necessary.
  • Performed nightly batch processing and troubleshooting via TWS.
Washington Mutual Bank- Computer Operator
Seattle, WA06/1995 - 09/2000
  • Operated and supported the IBM (OS/390) Mainframe environment.
  • Document issues in the production environment, resolving the issue whenever possible and escalating if necessary.
  • Wrote and updated support documentations ensuring clear, concise and accurate support information is available to all team members.
  • Preformed nightly batch processing and troubleshooting via CA-7.
  • Operated printers and Pit Bowes insertion machines.
Skills
  • Microsoft Windows 2012, 2016 & 2019 servers, VMWare (vSphere 6.7), Microsoft Office 365 (Words, Outlook, Excel, Power Point, Lync, OneNote, SharePoint), UNIX/Linux/AIX, IBM(OS390 & z/OS) mainframe
  • Hardware
  • Sun microsystems, HP-UX, EMC SAN, NETAPP DISK DRIVES
  • AIX, Supervision
  • CA-7, Troubleshooting
  • Hardware, UNIX
  • Computer hardware, VPN
  • Concise
  • Database
  • Direction
  • Documentation
  • Email
  • DISK DRIVES
  • Hiring
  • HP-UX
  • HVAC
  • IBM
  • Linux
  • Mainframe
  • Mentor
  • Excel
  • Microsoft Office
  • Outlook
  • Power Point
  • Microsoft Windows
  • Works
  • Monitors
  • Network
  • OS
  • OS390
  • OS/390
  • Cameras
  • Printers
  • Processes
  • Quick
  • SAN
  • Servers
  • SLA
  • Software installation
  • Sun microsystems
  • Process improvement
  • Team management
  • Operational improvement
  • Supervision
  • Project organization
Education
Golden Gate Baptist Theological SeminaryVancouver, WA 9868205/2006Diploma: Christian Ministries
Merced HighMerced, CAH.S. Diploma
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Hillsborough County Clerk Of Circuit Court
  • Apex Systems, Inc
  • AT&T
  • Washington Mutual Bank

School Attended

  • Golden Gate Baptist Theological Seminary
  • Merced High

Job Titles Held:

  • Data Center Support Specialist
  • Network Administrator
  • Specialist
  • Computer Operator

Degrees

  • Diploma : Christian Ministries
    H.S. Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Data-Center-Support-Technician-resume-sample

Data Center Support Technician

Zayo Group

Houston, Texas

Data-Center-Specialist-resume-sample

Data Center Specialist

HCL Technologies

Lansing, Michigan

Clinical-Support-Data-Specialist-resume-sample

Clinical Support Data Specialist

Prisma Health

Charlotte, North Carolina

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.