data center manager resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

An accomplished Data Center Manager with proven experience, driving performance in both field and data center environments. Leverages expertise in performing in-depth analysis, including troubleshooting, issue identification, and resolution. Brings added value with a strong interpersonal and communicative skillset, as well as the ability to integrate technology and business solutions by leading cross-functional teams on high-value projects and programs.


    · Stood up a new 10,000 sq. ft state-of-the-art Data Center in Somerset, NJ.

    · Negotiated vendor contracts and purchases and performed budget for IT department.

    · Saved the company considerable money by taking ownership of many critical server moves internally, as well as migrations from other Data Centers.


    Systems: Windows 11, MS-DOS cmd.exe, UNIX C-language, LINUX SSH

    Software: MS-Word, Excel, Power point, Access & Outlook, Electronic Workbench, Lab view, Auto CAD LT 2000i, Myriad 4.1, Aperture Vista, ServiceNow, CABLE-SOLVE, CORMANT-CS Version 10.1, VISIO, SUN Bird Power IQ.

    Hardware: 8086/8088 Microprocessor, 8255 Interfaces, UART 1015, IBM Think Pad, Toshiba Satellite

    Equipment: Oscilloscope, Digital Multimeter, Function Generator, Breadboard, Dosimeter, Small Hands Tools

    General: AC/DC Circuit Analysis, Digital circuits, Solid State Systems, Digital Systems, Integrated circuits, Calculus, Physics, Communications SYS, Data Communications, Microprocessor I&II, Intro to C language

Work History
05/2019 to 01/2022
Data Center Manager Amerisourcebergen Corporation - Corporate Baltimore, MD,

· Ensuring the Data Centers/Computer Rooms are supported & managed for a top 10 Pharmaceutical Co. in the world.

· Contributing to company site footprint optimization, including building out infrastructure/MEP at new sites & migrations to and from existing sites. The site closure of Hopewell, and new site built in Summit, NJ SMW building S5.

· Working closely with various IT groups and outsourced partners on timely deliverables.

  • Working alongside site facilities personnel ensuring Data Center/Computer Rooms support systems are functioning properly and routinely maintained including cooling/power/temperature/humidity.

· Working with the DC planners on asset inventories, decommissions, CMDB to inventory reconciliations and global site computer room surveys.

· Supervise DCOPS and outsourced partners assuring their practices align closely with BMS Data Center standards.

· Contributing to the culture of Enterprise Architecture and Platforms, as well as BMS as a whole, by active engagement with the business and participation in IT workplace activities, such as internal conferences and dialogues.

· Play an integral role in capacity planning, executing and closure activities for Data Center consolidations, Data Center closures and physical asset migrations.

  • Manage and support SUNBIRD Power IQ software for BMS Data Centers.

· Driving continuous improvement of Hosting Operations, with a focus on speed, quality, and dependability.

08/2015 to 04/2019
Data Center Manager Amerisourcebergen Corporation - Corporate Birmingham, AL,

· Responsible for Data Center budget and purchasing of all associated materials.

· Responsible for all Data Center MEP i.e., power consumption, scheduled maintenance of Generators, Chillers, UPS, PDUs, RPPs, Heat Enclosures and applicable hardware supporting the environment through ServiceNow Change Management.

· Introduced global standardization of ITIL processes across all primary Data Centers.

· Enhanced internal communication between all Data Centers yielding improved collaboration, process alignment, and decreased inconsistency across enterprise globally.

· Stood up new 10,000 sq. ft state-of-the-art Data Center in Somerset, NJ.

· Responsible for Data Center tours to fulfill audits, and risk & compliance.

· Manage DCOPS and multiple vendors providing facility maintenance and repair, power installation and cabling.

· Negotiated vendor contracts and purchases and performed budget for IT department.

· Supported all existing and new hardware technology including Installation/DECOM/Break-fix in Data Centers.

· Implemented new Data Center Infrastructure Management (DCIM) software CORMANT-CS.

09/2008 to 04/2015
Data Center Operations Barclays City, STATE,

Data Center Operations

Oversaw quality control for all IMAC (Installs, Moves, Adds, Changes) work, as well as server relocations and standalone rack equipment. Led troubleshooting and tested network connectivity on server moves, copper, optical fiber cable connectivity and SSH to switch port configurations. Experienced with Domain Name System (DNS) and IP ADDRESS protocols. Led all power related work in datacenter, in addition to creating circuit information and symbols in Cable Solve.

· Created ServiceNow Change Management tickets and tasks for all server moves, in addition to obtaining approvals from many different groups globally throughout Barclays.

· Managed hot/cold aisle protocols in Data Center, addressed any hardware issues on all servers.

· Performed daily lights-on operation including power/temperature/humidity & capacity planning in a 100,000 sq. ft Data Center.

· Constructed network patching schedules, added new hardware on multiple servers, NIC, HBA, GBIC, memory, HDD, power supplies, and fan units, in addition to replacing various Cisco modules.

· Managed numerous special projects, including audits to maintain Data Center, server decommissioning processes and closing of two Data Centers.

· Drove performance by providing the training, coaching, mentoring and leadership necessary to employees and consultants.

· Worked alongside several cross-functional teams comprised of datacenter operations, BMT, cabling, break/fix, Facility engineers, UNIX, Windows, Storage, Networks, and vendors in support of a datacenter with more than 9,000 servers.

· Saved company considerable money by taking ownership of many critical server moves internally, as well as migrations from other Data Centers for past 9 years.

· Played a key role in performing & supporting DC disaster recovery activities for the top third Investment Bank in the world.

01/2006 to 09/2008
Analyst | IT Division Lehman Brothers City, STATE,

Performed daily installations of data file servers, requiring power, UTP and fiber connections, as well as daily network implementation on different devices. Leveraged expertise within the hardware facilities and network implementation field, including configuring Cisco switch ports, creating VLANS, assigning IPs, Subnet Mask, Default gateway, and testing Primary, Secondary, Net-backup, Console, ILO, and heartbeat connections.

· Recognized as an internal expert with server break/fix activities & troubleshooting as well as utilizing software such as Aperture Vista on a daily basis for datacenter functions.

· Special Point-of-Contact (SPOC) for five major Data Centers, assisting UNIX, Linux, Windows, Storage Area Network, Systems Administrator, Facilities, Security, Vendors, and Server Migration groups.

· Successfully prepared and tested all network activity for future moves and migrations, as well as training numerous consultants within Data Center to assist in transitions.

· Leveraged strong experience and resourcefulness to move a production server and bring it back online, preventing any future issues.

Expected in 12/2021
MBA: Business Administration
Keller Graduate School of Management - Naperville, IL,

LEED Green Associates

Six Sigma: Green Belt

Full Professional

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Resume Overview

School Attended

  • Keller Graduate School of Management

Job Titles Held:

  • Data Center Manager
  • Data Center Manager
  • Data Center Operations
  • Analyst | IT Division


  • MBA

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