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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Objective

Data analysis manager with more than 8 years of experience in financials services with proven track record of delivering analytically robust data and BI solutions along with establishing very strong stakeholder trust.Seeking to obtain a dynamic and challenging manager position in data analytics, business intelligence and data science domain that utilizes and enhances my knowledge, experience and acquired skills.

Skills

Teradata, AWS Redshift, Oracle, SQL Server, Snowflake,PG Admin, Jupyter Notebook,Python Anaconda,Pcron,AWS products,Tableau, D3.js, Excel (pivot tables, macros, analysis ToolPak, VBA forms), PowerPoint, Word, Visio

Experience
DATA ANALYSIS MANAGER, 07/2017 - 12/2018
Bluecross Blueshield Of South Carolina District Of Columbia, DC,

COAF Data Cloud Migration Team:

  • Oversee and manage a team of up-to 6 junior analysts and data engineers, including staffing and development efforts.
  • Lead the data transformation objectives for auto finance M&A team
  • Gather critical reporting and analytical data point requirements for respective LOB by working closely with analysts and leadership team.
  • Prioritize requirements down to metrics level and outline deployment roadmap along with key technology and LOB stakeholders.
  • Work with technology and governance teams to orchestrate the data architecture in AWS along with governance protocols for NPI/NON NPI data groups.
  • Build training and roll out roadmap for the new cloud infrastructure and assign resources to develop & approve metadata /lineage documentation.
  • Lead the presentation layer development/deployment with the DA's and DE's in my team, support business teams migration to new data environment.

COAF AutoNavigator Team:

  • Define and gather requirements for building BI dashboard for Auto Navigator analytics team.
  • Conduct stakeholder interviews and conduct review with senior leadership.
  • Build product analytics dashboard for Autonavigator (www.Capitalone.com/cars) using web data.
  • POC done in D3.js and python is used to automate the underling data extraction process.
  • Define and build the underlying data infrastructure to support the reporting platform/tool.
  • Work with resources across geographies and facilitate appropriate customer engagement model.
PRINCIPAL DATA ANALYST, 01/2015 - 07/2017
Citizens Anthony, FL,

2015 (Home Loans Sales & Originations):

• Lead cross functional teams across geographies supporting S&O operations data needs.
• Build an integrated and consolidated reporting platform in Tableau with a daily refresh cadence and retiring >40 manual/legacy redundant reports.
• Built significant number of complex new matrices using complex SQL's combining data from various environments like Salesforce and Verizon’s Telephony data to create metrics like Speed To Lead,Call Intensity, Inbound vs Outbound leads conversion,NPS score etc.
• Work with DE teams to implement the user space solution to production DW environment with proper SLA monitoring.

2016 (Home Loans Servicing):

  • Managed a team of 8 analysts responsible for monthly CCAR (Federal Stress Test) regulatory report submissions.
  • Worked closely with key stakeholders of the Mortgage DW and Data stewards to deploy underlying data infrastructure in production.
  • Optimize existing BAU monthly execution process by cutting execution hours by 60 %,reducing resources from 8 to 4 team members by implementing automation and efficient QA process.
Sr. DATA ANALYST, 09/2012 - 12/2014
Danaher Hauppauge, NY,

Sr Data Analyst (HL Marketing Campaign Management)

• Run monthly customer segmentation process for HL/HE to generate the marketable population.
• Execute channel fulfillment and datafile generation process for marketing channels like EMAIL,DM,TELEMARKETING as well as DIGITAL.
•Responsible for submitting ~75 data files with 100% accuracy as per the monthly marketing calendar.
• Provide data support to business teams to help make intent changes, implement response tracking logic as well as campaign performance monitoring.
• Work with privacy as well as audit teams to maintain 100% adherence and maintain audit friendly documentation.

Sr. REQUIREMENTS/DATA ANALYST, 05/2010 - 09/2012
Nationwide Insurance City, STATE,
  • Business requirements analyst for NI P&L DW.
  • Work with Business users and ETL developers to create business/technical requirements.
  • Develop Source to Target mapping documents, data models changes in ERWIN.
  • Perform UAT before production deployment of new or enhanced changes.
Education and Training
Master of Science: Communications Technology and Policy, Expected in 06/2011
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OHIO UNIVERSITY - ,
GPA:
Master of Science: Applied Mathematics, Computer Science, Expected in 06/2009
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OHIO UNIVERSITY - ,
GPA:
Post Graduate Diploma: Computer Applications, Expected in 07/2007
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SIKKIM MANIPAL UNIVERSITY - ,
GPA:
Bachelor of Science: Physics(Hons), Expected in 06/2006
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MIRANDA HOUSE, UNIVERSITY oF DELHI - ,
GPA:

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    School Attended

    • OHIO UNIVERSITY
    • OHIO UNIVERSITY
    • SIKKIM MANIPAL UNIVERSITY
    • MIRANDA HOUSE, UNIVERSITY oF DELHI

    Job Titles Held:

    • DATA ANALYSIS MANAGER
    • PRINCIPAL DATA ANALYST
    • Sr. DATA ANALYST
    • Sr. REQUIREMENTS/DATA ANALYST

    Degrees

    • Master of Science
    • Master of Science
    • Post Graduate Diploma
    • Bachelor of Science

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