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Dairy Queen Crew Member Resume Example

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DAIRY QUEEN CREW MEMBER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Motivated to apply education and learned abilities to enhance standard operations. Eager to learn new skills and advance knowledge with hands-on experience.

Experience
02/2020 - 06/2020Company Name - Dairy Queen Crew MemberCity, State
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Verified orders and bagged items for easy transport.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Served drinks and prepared specialty beverages.
  • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
  • Washed, peeled, cut and measured recipe ingredients.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Received food orders from patients and families, and explained offerings.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Ensured compliance with company service standards, including inventory and cash control procedures.
05/2019 - 07/2019Company Name - Sterilization TechnicianCity, State
  • Created safe operating environments for invasive and non-invasive procedures.
  • Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Collected, prepared, and disposed of medical specimens.
  • Prepared instruments for terminal sterilization and reset procedure suites for next procedure.
  • Collected and prepared tissue specimens for laboratory analysis.
  • Facilitated invasive, non-invasive, and minimally-invasive procedures by creating safe and functional operating room environments.
  • Handed instruments and supplies to doctors during procedures.
  • Set up equipment, tools and supplies needed for procedures and organize instruments as directed in doctors' preference cards.
  • Cleaned and sterilized operating rooms.
12/2018 - 04/2019Company Name - Dietary Guest AssociateCity, State
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Delivered orders in timely manner and corrected all issues to ensure guest satisfaction.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.
  • Bussed and reset multiple tables per shift, working efficiently to keep dining room and work areas clean.
  • Collaborated with others to discuss new opportunities.
  • Collaborated with others to discuss new opportunities.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Prepared salads and appetizers to back up kitchen staff.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
06/2018 - 07/2018Company Name - Swim InstructorCity, State
  • Detailed factors such as weather, incidents and aid rendered in daily reports to management.
  • Trained all users in optimal behaviors and protective techniques.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Tracked students' progress and gave constructive feedback for skills requiring improvement.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
  • Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
  • Reminded students to practice swimming strokes to develop their skills and improve technique.
  • Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
  • Tested students on materials presented in workshops and classes to assess grasp of material.
  • Defined and articulated learning outcomes, including measurements, performance metrics and changes to improve student learning.
  • Monitored student progress through test administration and adapted learning plans to optimize progress.
  • Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
  • Initiated new learning methods, promoting total student comprehension while curbing learning time.
  • Applied various teaching aids to minimize learning gaps and effectively instruct and motivate students.
  • Earned positive feedback from parents regarding classroom instruction and student learning success.
  • Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
  • Implemented and optimized new curriculum and day-to-day instruction to align educational strategies with industry best practices.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Led instructional classes to protect recreational users from dangerous situations.
  • Taught students lifesaving measures, including floatation safety and to never swim alone.
  • Encouraged students to practice swimming strokes to improve technique and skills.
  • Engaged with students to help them acclimate to and become comfortable in pool.
  • Explained safety rules and procedures to patrons and guests to inform and educate.
Skills
  • Allergies
  • CPR
  • Customer service
  • Delivery
  • First Aid
  • Instruction
  • Materials
  • Safety
  • Sales
  • Teaching
  • Workshops
  • Crew member certifications
  • Gluten and dairy-free diets
  • Buffet setup and takedown
  • Dish preparation
  • Price memorization
  • Special dietary requirements
  • Bussing expertise
  • Food safety understanding
  • Dining customer service
  • Prompt table clearance
  • Menu knowledge
  • Menu memorization
  • High-volume dining
  • Service prioritization
  • Seating assignment preparation
  • Conflict and dispute resolution
  • Safe food handling
  • Group and individual instruction
  • Safety training
  • Student engagement
  • Learning skills development
  • Curriculum planning and implementation
  • Lesson planning
  • Detailed instruction
  • Interactive teaching/learning
  • Education assessments
  • Process improvement
  • First Aid/CPR
  • Team building
  • Problem resolution
  • Communications
  • Organization
  • Passing surgical tools
  • Disposing of biohazardous waste
  • Safely disposing of needles
  • Collecting medical specimens
  • Preparing for surgeries
Education and Training
05/2020Ironwood Ridge High SchoolCity, StateHigh School Diploma
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Resume Overview

School Attended

  • Ironwood Ridge High School

Job Titles Held:

  • Dairy Queen Crew Member
  • Sterilization Technician
  • Dietary Guest Associate
  • Swim Instructor

Degrees

  • High School Diploma

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