Dairy Queen resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated Dairy queen proficient in customer service, food handling, preparation and point of sale transactions. Hard worker with record of on-time shift arrival and willingness to stay late to complete orders. Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service. Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours. Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Fast Food Worker offering 1 years of experience in food service roles. Skilled in performing safe food handling processes, customer service and sales transactions in fast-paced environments. Focused on greeting all customers positively. Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.

  • Customer Service
  • Handling Complaints
  • Stocking and Replenishing
  • Serving and Bussing
  • Food Production Processes
  • Equipment Troubleshooting and Maintenance
  • Multitasking and Organization
  • Customer Relations
  • Teamwork and Collaboration
  • Documentation and Recordkeeping
  • Food and Beverage Service
  • Ingredient and Food Preparation
  • Food Packaging and Labeling
  • Safe Food Handling
  • PPE Guideline Compliance
  • Managing Orders and Deliveries
  • Inventory Management
  • Workstation Setup and Breakdown
  • Kitchen Safety Standards
  • Daily Food Preparation
  • Verbal and Written Communication
  • Time Management and Prioritization
  • Adaptability and Flexibility
  • Collaboration and Teamwork
  • Attention to Detail
  • Critical Thinking
  • Dependable and Cooperative
  • Cleaning and Sanitizing
  • Covid Symptom Screening
  • Stocking and Replenishment
  • Employee Training and Supervision
  • Packaging and Labeling
  • Special Orders and Dietary Restrictions
  • Measurement Conversions
  • Front of House Management
  • Slicer Operation
  • Server Support
  • Smoothie and Juice Preparation
  • Special Dietary Needs
  • Spreadsheet Software
  • Preventing Food Spoilage
  • Back of House Management
  • Plating and Presentation
  • Quality Assessment
  • Food Running
  • POS System Operation
  • Recipe Adjustments
  • Batch Cooking
  • Health and Safety Standards
  • Training and Motivation
  • Team Leadership
  • Conflict Resolution
  • Food-Grade Sanitizers
  • Food Processing
  • Data Entry
  • Waste Management
  • Resolving Complaints
  • Decision Making
  • Coordinating Reservations
  • Raw Materials Handling
  • Setup and Breakdown Procedures
  • Weighing and Measuring
  • Opening and Closing Procedures
  • Portion Control
  • Valid Food Handlers Certification
  • Temperature Monitoring
  • Customer Needs Assessment
  • Quality Control
  • Waste Reduction
  • Coaching and Training
Work History
Dairy Queen, 07/2021 - Current
City Of Palm Bay Public Works, FL,
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Moved and stocked food products weighing up to 65 pounds.
  • Completed milkshakes and ice cream desserts for customers.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Inspected kitchen equipment and appliances 6 times per week to verify functional operation.
  • Prepared salads, soups and sandwiches for customers.
  • Operated sharp and good quality kitchen gadgets to prepare meats, vegetables and condiments for service.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Cooked batches of food according to standard recipes.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Maintenance Worker, 08/2020 - Current
Patrick Geiger City, STATE,
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Properly handled, transported and disposed of recycled materials.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Installed new locks, door handles and door closers.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Partnered with facility management to successfully complete projects within anticipated deadlines.
  • Checked inventory levels concerning cleaning products and placed orders when stock was running low.
  • Maintained, utilized, tracked and reported inventory of various products, tools and equipment.
  • Performed minor wall repair, installed drywall and applied wallpaper.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
  • Performed plumbing repairs to provide consistent facility upkeep and prevent property damage from water.
  • Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.
  • Finalized work on building systems by completing basic carpentry and other finish work.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Tested electrical continuity and electrical wiring by using ohmmeter and circuit tester.
  • Reduced opportunities for theft and trespassers by securing entrances and exits.
  • Maintained high standards of efficiency and safety during analysis and troubleshooting of electrical, hydraulic and pneumatic systems.
  • Calibrated temperature and equipment settings to optimize performance.
Paper Delivery Boy, 04/2017 - 06/2019
Crescent News City, STATE,
  • Stocked newspaper boxes at assigned locations.
  • Loaded and unloaded newspaper bundles at distribution center.
  • Assembled and bagged newspapers prior to delivery.
  • Planned delivery routes and most efficient methods of distribution.
  • Delivered papers to 100 customers on a 30 minute basis.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Picked up newspapers from main facility and loaded into vehicle in preparation for deliveries.
  • Reviewed routes and expected delivery time to determine proper order of deliveries and anticipated potential delays.
  • Monitored weather and traffic conditions to adjust and update routes for maximum efficiency.
  • Delivered newspapers and flyers to about 100 homes daily.
  • Distributed papers in various weather conditions during early morning, typically starting at 6 AM.
  • Collected payments from [Number] customers and kept meticulous records of collection details.
  • Loaded and unloaded vehicles at distribution center, lifting heavy loads.
  • Maintained positive relationships with customers through [Type of Skill] and [Type of Skill].
High School Diploma: , Expected in 05/2024
Indiana Academy - Cicero, IN,

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Resume Overview

School Attended

  • Indiana Academy

Job Titles Held:

  • Dairy Queen
  • Maintenance Worker
  • Paper Delivery Boy


  • High School Diploma

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