cz al wilds trail lead animal care professional resume example with 10 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable role model with strong knowledge of animal care and ability to manage a team. Offering interpersonal skills, adaptability and decision-making skills. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Ongoing instructor for the Otter Keeper Workshop
Published article on training medical behaviors to otters in the Animal Training Forum A.A.Z.K. Magazine
Certified to handle venomous snakes and class 1 dangerous animals
Previous Certified Interpretive Guide
Previous BZI Conservation Committee Member
Certified for first-aid and emergency first-aid
BZI Institutional Representative for North American river otters
BZI Caprinae TAG
Experience
06/2018 to CurrentCZ/AL Wilds Trail Lead Animal Care ProfessionalBirmimgham Zoo | City, STATE,
Assist with ensuring that staff provide progressive and proper animal husbandry, care, behavior observation and evaluation, enrichment and training while also providing the same.
Support manager in ensuring staff are following all standard operating procedures and protocols.
Communicate happenings, both animal and staff related, within the department that need attention or discussion.
Help manager problem-solve any animal related issues or changes needed and supporting the decision made.
Staff performance or conflict resolution support role including participating during each staff members monthly “check-in”.
Aid in all communication, meetings as needed, procedures and any scheduled or unscheduled events in the absence of the manager.
Participate in staff training on all routines as well as training for proper medication administration, restraint, medical procedures, and animal care.
Lead the way for initiative such as design of the management plan for the North American river otters, including for the "shared space" program and breeding and pup management plan.
Daily role model, leader and knowledgeable resource to the staff.
Positive guest experience demonstrations such as regular training and enrichment demonstrations, sundowners, V.I.P. tours, news features and other impromptu interpretive demonstrations.
Support and involvement of educational programs such as Zoo School and Zoo Camp
Encourage participation in zoo related organizations as I have, such as A.A.Z.K.
Inspire conservation through research opportunities such as American black bear research partnered by Auburn University
Demonstrate collaboration with other departments such as planning and training of North American river otter medical behaviors with Animal Health Center staff.
Proper documentation skills utilizing programs such as Microsoft Excel, ZIMS and Facility Dude.
07/2019 to 05/2020CZ/AL Wilds Trail Interim Zoological ManagerBirmingham Zoo Inc. | City, STATE,
Knowledge of and experience with a variety of animal husbandry, natural history, behavior, enrichment and training.
Ability to lead staff to strive for excellence of animal husbandry, natural history, enrichment, training and behavior through group discussions and one-on-one mentoring.
Understanding of the BZI standard operating procedures and protocols including enrichment and training approval/implementation process.
Supervised staff, including hiring, scheduling, performance evaluations, and communication and compliance of BZI standard operating procedures and protocols
Created many new departmental Standard Operating Procedures and Protocols while also encouraging staff to participate in the process
Developed a departmental training program for new staff with input and assistance from seasoned staff.
Facilitated the growth of all staff members through encouragement, support and resources such as applying for PiCA grants and coordinating learning opportunities with other departments.
Collaboration with outside sources such as SEZARC to generate and implement behavioral ethograms for animals throughout the department
Facilitated communication throughout the department and outside of the department
Encouragement of staff to utilize interdepartmental resources such as learning restraint and training techniques from others.
Assisted in and have led staff in both emergency drills and live events.
Ability to address and resolve interdepartmental and intradepartmental conflict and staff performance issues
Documentation utilizing many BZI documents such as incident reports, mortality reports, incoming/outgoing animal forms, daily reports, ZIMS and Facility Dude
Inspiring staff to take charge of animal care by assigning enrichment guide and calendar project
Created a newly formatted team meeting style, facilitating open communication, growth and inspiration among the staff pertaining to new welfare, training, enrichment and project ideas.
Evaluate animal behavior and health on a daily basis and notify the appropriate staff as needed
Involved in the design of several Children’s Zoo and Alabama Wilds habitats
10/2011 to 06/2018CZ/AL Wilds Trail Animal Care ProfessionalBirmingham Zoo Inc. | City, STATE,
Clear understanding of at minimum basic natural history of each animal within the department.
Responsible for animal care and welfare of all species within the department.
Advanced knowledge of animal training methods and processes and an active participant of training new behaviors, including medical, to several species within the department on a regular basis.
Thorough understanding of enrichment and environmental needs department wide as well as an active participant of creating new enrichment or presenting established enrichment in new ways.
Observed and accurately evaluated animal behavior and trends, including potential stereotypes.
Appropriately medicated, captured. restrained and transported species throughout the department.
Demonstrated correct medical care and health observations such as signs of illness or need for a change in diet.
Understanding of proper administration of medications and assisted with medical procedures for various animals.
Passion into Conservation Action Recipient in 2016 with Projeto Lontra in Brazil, designing and implementing a facility wide training and enrichment program for several species, as well as teaching staff how to properly execute the program.
Participant of musk turtle research partnered with Auburn University
Communicated within the department with fellow staff members as needed, as well as with the manager.
Organized basic programs and documents such as management ideas and chore lists.
Documentation of necessary information such as through daily reports and keeper logs.
05/2011 to 10/2011Animal Ambassador Animal Care ProfessionalBirmingham Zoo Inc. | City, STATE,
Responsible for daily husbandry of animal ambassador animals, including diet preparation, administering medications and constructing holding areas.
Hosted educational wildlife shows featuring nature and non-native mammals, birds, reptiles and invertebrates.
Education and Training
Expected in 05/2011 to to Bachelor of Science | ZoologyAuburn University, Auburn, AL, GPA:
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