cyberspace ops analyst resume example with 9+ years of experience

Jessica Claire
  • , San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
A trustworthy Cyber Security Analyst and IT End User Support Engineer with over eight years of experience in the telecommunications industry. Specialized in analyzing and identifying suspicious events through proactive network monitoring of SIEM (Splunk & Microsoft Sentinel), performing logs and malware analysis. Passionate about the cyber security environment and ensuring integrity, confidentiality, and availability of data, networks, and systems
  • Security Management:
  • Splunk, McAfee Endpoint Protection, Symantec Endpoint, MAC, Windows OS, Wireshark, TCP dump.
  • IT Management: VOIP, Cisco Routers, Switches, Active Directory, SSH/Putty, DHCP, TCP/IP, OSI model, Disaster Recovery, Remote Desktop, VPN, VM ware, Azure, AWS, SaaS, PaaS, IaaS
  • Tracking and Documentation
  • Resolving Problems and Incidents
  • Troubleshooting Network Issues
  • Development Documentation
  • Hardware and Software Repair
  • System Maintenance and Repair
  • Microsoft Sentinel
  • Application Support
  • Configuring Devices
  • System Performance Assessment
Work History
Cyberspace OPS Analyst, 11/2022 - Current
Orange County SOC | SAIC City, STATE,
  • Conducts research and evaluates technical and all-source intelligence with specific emphasis on network operations and cyber adversary tactics, techniques, and procedures
  • Conducts investigations into security incidents following defined Incident Response procedures, takes immediate measures to isolate problems and minimize negative impact, follows escalation procedures as appropriate, creates post-incident reporting to include Root Cause Analysis
  • Involved in variety of security issues including architectures, firewalls, electronic data traffic, and network access
  • Correlates threat data from various sources
  • Develops and implements security controls and formulates operational risk mitigations along with assisting in security awareness programs
  • Performs analyses to validate established security requirements and recommends additional security requirements and safeguards
Engineer II SPEC Tech Support/Cyber Security Incident Response (SOC) Analyst, 05/2020 - 10/2022
Verizon Wireless City, STATE,
  • Conduct log analysis utilizing Splunk
  • Evaluate security events data from the network (SEIM, IDS)
  • Investigate malicious phishing emails, domains & IPS using Open-source tools & recommend proper blocking based on analysis
  • Conduct active monitoring, investigation & mitigation of security incidents
  • Proactively researching new & developing threats & vulnerabilities with the possibility to impact the monitored environment
  • Support on-call rotation, monitoring network, security threats & incidents across the entire organizations
  • Detect suspicious/malicious activities
  • Ensure protection and integrity of systems, network plus applications by enforcements of organizations security policies via monitoring of vulnerability scanning devices
  • Search emails, web, firewall (Pfsent, Fortinet, VPN-Pulse secure) or DNS logs to detect & mitigate intrusion attempts.
End User Support- IT Field Tech/IT Consultant/Help Desk Engineer, 05/2013 - 06/2020
MTSII - City Of City, STATE,
  • Networking- LAN & WAN setup, troubleshoot and upgrade
  • Install, configure, and set up PCs in stores for optimal operation and reporting
  • Upgrade laptops/desktops, improving speed and performance.
Cybersecurity Certification (CISSP Equivalent: , Expected in 08/2020
University of Phoenix - Tempe, AZ
Status -
Master of Science: Information Technology, Expected in
University of Phoenix - Tempe, AZ
Status -
Bachelor of Science: Business Administration, Expected in
Cal State University of Bakersfield - ,
Status -

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Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix
  • Cal State University of Bakersfield

Job Titles Held:

  • Cyberspace OPS Analyst
  • Engineer II SPEC Tech Support/Cyber Security Incident Response (SOC) Analyst
  • End User Support- IT Field Tech/IT Consultant/Help Desk Engineer


  • Cybersecurity Certification (CISSP Equivalent
  • Master of Science
  • Bachelor of Science

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