IT professional with a 24-year background in system administration, hardware and software troubleshooting and network management for the federal government. Held a top secret security clearance for 23 years. Experienced in telephone switches, cryptographic equipment, radio systems, antennas, satellite and long-haul communications equipment.
LAN and WAN expertise
Firmware upgrades knowledge
User account creation
Preventative maintenance expert
Certificate in Unix and Sun Systems maintenance
Antivirus and spam blocking
Copper, CAT 5 and fiber optic cabling experience
Cyber Transport Systems Craftsman, 07/2001
to 06/2013 United States Air Force – Various Duty Locations
Information Technology professional with a 24-year background in system administration, hardware and software troubleshooting and network management for the federal government.
Also experienced in long-haul transmission, telephone switching, satellite, cryptographic and radio systems.
Maintained a top secret security clearance.
skills LAN and WAN expertise Superb interpersonal skills Firmware upgrades and cabling knowledge Punctual and reliable Vulnerability patching expert Decisive leader Systems analysis Versatile technician work history Various Duty Locations Designed and implemented networks in collaboration with project engineers.
Diagnosed system hardware and software problems using advanced root-cause analysis.
Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.
Computer and Switching Systems Journeyman, 07/1995
to 06/2001 United States Air Force – Kadena Air Base,
Defined security requirements for computer systems, including mainframe, workstations and personal computers.
Implemented and maintained firewalls, switches, proxy servers and security appliances.
Built server systems and installed into racks.
Quality Assurance Technician, 07/1992
to 06/1995 United States Air Force – Yokota Air Base,
Tested and evaluated maintenance practices to improve communications equipment performance and usability.
Worked extensively with production work centers to resolve negative maintenance trends.
Enforced standards to resolve recurring production problems.
Computer Maintenance Technician, 05/1989
to 06/1992 United States Air Force – Misawa Air Base,
Various Duty Locations Upgraded and expanded network systems and their components.
Completed repairs involving software solutions and hardware repairs.
Monitored system logs for all company computers and devices to maximize uptime.
Kept up-to-date on new developments in computer and network vulnerabilities and encryption.
High School Diploma: 1988 Kamehameha Schools - Honolulu,
Provided Tier 1 network-monitoring services on multiple platforms while providing excellent customer service for more than 13,000users.
Recipient of numerousAchievement and Recognition Awards over a 24-year military career.
Led 30 technicians as Infrastructure Section Chief maintaining two networks, two telephone switches and long-haul communications equipment.
Boy Scouts of America Eagle Scout in 1987.
Led 30 technicians supporting three networks, two telephone switches and circuit switching equipment. Recipient of numerous awards and recognition throughout a 24-year US Air Force career.