Manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems. Focused on process improvement and on-time project delivery. Budgeting and forecasting specialist, with advanced knowledge of Dependable - bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Dedicated Operations Manager demonstrating effective leadership in all aspects of the job. Excels at cutting costs and streamlining operations.
Exceptional interpersonal communication
Client account management
Human resources management
CXC English Teacher, 09/2010
to 05/2013 Red Hills Baptist Church Evening School – Red Hills St. Andrew,
Jamaica Caribbean Examination Council English Teacher Partnered successfully with the Organization and Parents to achieve positive outcome where over 85% of students passed subject taught with 60% achieving distinction. Coached, mentored and supported students by purchasing and sourcing relevant books and supplies students could not afford.
Independent Contractor, 01/2004
to 12/2010 Caregiver Services Inc. – 7522 Wilds Rd Fl Home Health Aide
Successfully managed various patients' care over the period without any incidences. Including
Project Manager/Officer, 08/1996
to 12/2003 Tourism Product Development Co. Ltd. – Knutsford Blvd., Kingston,
Successfully developed and prepared community Project Budgets within the Projects Department for over $800 mil annually.
Successfully monitored contractors implementing these projects over the period on a timely basis to targeted completion dates.
Successfully wrote project documents for sourcing funds for the implementing of projects and received funding of over $10 mil for a Spa.
Successfully managed bidding process for external government jobs; attended site meetings; assisted in dispute resolution between contractors and department; developed a positive working relationship between contractors and me resulting in 90% of my projects completing on time and within budget.
Successfully managed Resort Board Committees; arranged scheduled monthly meeting;prepared minutes and agenda;liaised with board members on a timely bases to implement projects.
Successfully managed staff assisting me to produce documents and set assignments on a timely basis and without mistakes to meet company objectives; This resulted in annually bonuses being granted to staff and me.
Project Officer/Manager, 01/1996
to 01/2003 Projects Department
Associate of Arts: Residential Interior Design,
2008 Art Institute of Ft Lauderdale - Ft Lauderdale,
FL Spacial Designing, Color Combination and Coordination, Architectural Designing and Blueprinting, Electrical Lighting, Textures and Rendering, Floor Planning and Design.
Bachelor of Science: Economics and Management,
1988 University of the West Indies - Jamaica,
VT Attained over B in subjects : Majored in Organizational Theory and Behavior, Industrial Relations, Accounting I & II, Operations Management, Marketing, Personnel and Industrial Relations, Mathematics and Statistics, Economic Statistics, Comparative and International Trade
High School Diploma: Arts and Science Subjects,
1970 Meadowbrook High School - Meadowbrook Ave.,
School Prefect - Sixth Form
Emphasis in English, Spanish
Knowledge of Spanish at an intermediate level (spoken and written) will assist in dealing with customers who do not communicate in English.