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customs and border protection officer resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Vigilant Customs and Border Protection Officer that has effectively enforced customs and immigration laws and regulations. Adept at working with government officials and line watching for illegal entry and smuggling into country. Accomplished at inspecting and preventing contraband from entering the United States. Assisted Canine Officers with inspections and placement of training aids.

Skills
  • Critical Thinking
  • Vehicle Inspection
  • Crisis Situations
  • Basic First Aid
  • Complex Problem-Solving
  • Effective Communication
  • Reading Comprehension
  • Effective Working Relationships
  • Customs and Immigration
  • Active Listening
  • Interpersonal Skills
  • Time Management
  • Baggage Inspections
  • Arrest Techniques
Education
Texas A&M International University Laredo, TX, Expected in 12/2019 ā€“ ā€“ Master of Science : Criminal Justice - GPA :
  • Dean's List Fall 2018, Fall 2019
  • Completed professional development in Research Methods
  • Elected Team Leader in Research and Criminal Law
Texas A&M International University Laredo, TX Expected in 12/2014 ā€“ ā€“ Bachelor of Arts : Psychology - GPA :
  • Awarded Top Scholar Law and Criminal Justice Course
  • Completed professional development in Laws of Criminal Justice
  • Dean's List in Fall 2012, Spring 2014, Fall 2014
Early College High School Laredo, TX, Expected in 05/2011 ā€“ ā€“ High School Diploma : - GPA :
Work History
Raymour & Flanigan Furniture - Customs and Border Protection Officer
Newington, CT, 09/2020 - Current


  • Used variety of law enforcement databases such as Simplified Arrival, Unified Secondary, and TECS
  • Taking initiative as Officer in Charge in a variety of shifts and assisted supervisor on duty
  • Communicated in Spanish to help gather further information of possible contraband entering the United States
  • Developed and maintained effective working relationships
  • Worked with trained K-9 partners in assisting with training aid placements.
  • Assisted Canine Officers with roving in pre-primary lanes for examination of vehicles entering the United States land border.
  • Assist Canine Officers with setting up of luggage for further inspection of baggage and possible contraband
  • Explained laws and regulations to travelers and distributors and promoted comprehension to foster adherence to requirements.
  • Identified contraband items and seized according to customs laws
  • Evaluated shipments/packages to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
  • Identified and seized contraband, undeclared merchandise and vehicles containing such merchandise.
  • Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
  • Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
  • Supported law enforcement agencies by providing accurate and timely data regarding illegal activity
  • Located undeclared items or contraband and processed according to protocol to prevent entry into the United States
Laredo Independent School District - Special Education Assist Unit
City, STATE, 03/2018 - 08/2020
  • Maintained positive attitude and affirmatively communicated with each student.
  • Supported teacher in development of individual learning strategies.
  • Offered student support through special accommodations, extra assistance and assessments.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Administered tests to class and graded papers.
  • Contacted parents to discuss student progress and set up meetings.
  • Worked with students to promote learning and pro-social development.
  • Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
  • Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
  • Instructed student activities to implement goals for remediation of deficiencies and drive student success.
Goldā€™s Gym - Sales Consultant
City, STATE, 02/2015 - 05/2019
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Maximized customer retention by resolving issues quickly.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.

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Resume Overview

School Attended

  • Texas A&M International University
  • Texas A&M International University
  • Early College High School

Job Titles Held:

  • Customs and Border Protection Officer
  • Special Education Assist Unit
  • Sales Consultant

Degrees

  • Master of Science
  • Bachelor of Arts
  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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