customs border protection officer resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Versatile Manager trained in sales, customer service, law enforcement and public administration. Talented Operations Manager skilled in distribution, production and process control. Possesses a high degree of integrity and an outstanding work ethic, as well as strong leadership qualities; who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of problem solving, time management and streamline operation. Professional Customs Broker with [Number] years of firsthand shipping experience managing import and export cargo. Strong grasp of laws governing global trade, restrictions and tariffs. Additional strengths producing accurate reports and comprehending regulatory documents and statements.

  • Relationship building
  • Systems implementation
  • Troubleshooting and problem solving
  • Flexible
  • Dedicated
  • Personable
  • Team building
  • Multi-site operations
  • Client relationships
  • Inventory control
  • Task oriented
  • Documentation skills
  • Written Communication

Boosted customer satisfaction ratings by 90% in under 3 months. Streamlined the branch operations, resulting in a 30% reduction in operating budget.

Customs & Border Protection Officer, 2005 - 08/2015
Davis Tool Hillsboro, OR,
  • Worked for over 10 years at the second busiest international airport in the United States - LAX Los Angeles International Airport, helped to improve fast efficient and secure flow of traveling public and cargo
  • Enforced Immigration and Customs applicable laws of the United to facilitate the orderly and efficient flow of legitimate trade and lawful travelers
  • Interviewed persons and examine documents to determine citizenship and immigration status
  • Made informed decisions regarding the admissibility of aliens into the United States and admitting, holding, or releasing merchandise;
  • Worked as Counter terrorism response officer to detect and prevent terrorists and instruments of terror from entering the United States
  • Obtained information about the description, characteristics, value, and country of origin of imported merchandise or agricultural products, by questioning and eliciting information from people
  • Searched persons, baggage, cargo, and carriers for contraband
  • Monitored, examined, and processed cargo containers at air ports to facilitate importing merchandise
  • Enforced to exclude, detain and/or seize imported merchandise that infringes federally registered and recorded trademarks and copyrights and/or is covered by an exclusion order issued by the U.S. International Trade Commission
  • Exercised sound judgment necessary to apprehend, detained, or arrest persons at the point of entry who were violating Federal immigration, customs, agriculture, or other laws
  • Received many performance awards.
Manager, 09/2001 - 2005
Paper Transport, Inc. Jackson, MS,
  • Cut company operating budget by $75,000 through process automation, by consolidating departments. Increased productivity by 40% while simultaneously reducing head count by 20%
  • Recruited, hired and trained new employees

Customer Service Respresentative/Ramp Service, 05/1997 - 2005
  • Identified inefficiencies and made recommendations for process improvements
  • Optimized the overall customer experience through training
  • Customer Service - Passenger check-in, issuance of boarding passes, luggage check-in
  • Aircraft weight and balance
  • Ground support vehicles inventory control and maintenance, and
  • Loading and unloading of the aircraft
Owner, 04/1995 - 11/2002
S & Z Enterprises City, STATE,
  • Cut company operating budget by $40,000 through cutting down labor.
  • Recruited, hired and trained new employees for sales and marketing
  • Boosted company efficiency through technological upgrades and process innovation such as point of sales computer units and barcode price marking system
Bachelor of Science: Business Management and Computer Information Systems, Expected in
California State University - Dominguez Hills - Carson, CA
Status -
  • Coursework in Business Communications and Management Information Systems;
  • Strategic Management Seminar coursework
  • Managerial Statistics and Management Communication coursework
  • Principles of Financial Accounting coursework
  • Operations and Quality Management coursework
  • Coursework in Legal Environment of Business (LAW)
  • Principles Of Marketing coursework
  • Coursework in Business Finance
  • Coursework in Organizational Behavior
  • Coursework in Economics Of The Firm
  • Coursework in Business Statistics
  • Intro. Operations Research coursework
  • Coursework in International Business
  • Coursework in Production Management
  • Coursework in Intro. Composition And Data Process
  • Coursework in Intro. to Network - Based Applications
  • Coursework in Information Systems Theory and Practice
  • Coursework in Analysis and Logical Design
  • Coursework in Systems Development
  • Coursework in Business Programming - I
  • Coursework in Database Systems
  • Coursework in Data Communications
Bachelor of Science: Business Management , Expected in
University Of Karachi - Karachi, Sindh
GPA: GPA: 3.1
Status -
  • Coursework in Business Management
  • Coursework in Business Communications
  • Coursework in Accounting
  • Coursework in Business Statistics
  • Coursework in Economics
  • Coursework in Auditing
Federal Law Enforcement Integegrated Cours : CUSTOMS AND BORDER PROTECTION INTEGRATED TRAINING , Expected in
Federal Law Enforcement Training Center - Glynco, GA
Status -
  • Coursework in Operational effectiveness
  • Coursework in Enhanced enforcement tools, tactics, and techniques
  • Coursework in Building capacities to address the increasingly globalized and sophisticated nature of ensuring border security and preventing terrorism
Additional Information
  • Introduced and coached game of Cricket to 6, 7 and 8 graders at Gordon H. Beatty Elementary School, Buena Park, CA 90621
  • Manages Britamer Cricket Club "a non profit organization" to keep the youth busy with sports by organizing coaching camps and league matches
  • Plays drums, Conga drums and other percussion instruments

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Resume Overview

School Attended

  • California State University - Dominguez Hills
  • University Of Karachi
  • Federal Law Enforcement Training Center

Job Titles Held:

  • Customs & Border Protection Officer
  • Manager
  • Customer Service Respresentative/Ramp Service
  • Owner


  • Bachelor of Science
  • Bachelor of Science
  • Federal Law Enforcement Integegrated Cours

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