Customer Services Rep Resume Example
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Professional Summary
Friendly Sales Associate adept at working in diverse retail and customer service environments. Motivated customer service specialist with over 2 years of retail experience in a fast-paced, team-based environment.
CUSTOMER SERVICES REP
Skills
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Work History
Customer Services Rep, 01/2008 to 02/2012
Alchemy Systems – Plano , TX
Alchemy Systems – Plano , TX
addressed customer inquiries, solving problems and provide customer information
entered account information obtained from the customer and kept depth record
Multi-task in a fast paced team environment
Interact with customers and provide prompt and courteous customer service to all customers
Senior Client Support, 05/2003 to 01/2008
Airgas Inc – Conroe , TX
Airgas Inc – Conroe , TX
- Actively pursued personal learning and development opportunities.
- Supervised and directed all merchandise and shipment processing.
- Answered customer telephone calls promptly and in an appropriate manner.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
Technical Support Rep, 09/2002 to 01/2003
Dish Network – City , STATE
Dish Network – City , STATE
- Identified and solved technical issues with a variety of diagnostic tools.
- Created cases and claims for damaged, lost or displaced packages.
- Followed up with clients to ensure optimal customer satisfaction.
- Activated accounts for clients interested in new services.
- Remained up-to-date on the latest technologies and solutions applicable to company products.
Retail Sales Rep, 10/1999 to 09/2001
Sears – City , STATE
Sears – City , STATE
- Educated customers about the brand to incite excitement about the company's mission and values.
- Welcomed customers into the store and helped them locate items.
- Handled allcustomer relations issues in a gracious manner and in accordance with company policies.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Recommended merchandise to customers based on their needs and preferences.
- Engaged with customers in a sincere and friendly manner.
Education
Associate of Arts: ECE, Current
Community College Of Denver - City, State
References
Rodolphe Lagoutte Executive Sue Chief 720-323-0090
Quenetta Mims Holden Manger 303-373-4580
Diema Carter Sprint Manger 720-285-9490
John Crump Wells Fargo Manger "Idiy OO" <>
Community College Of Denver - City, State
References
Rodolphe Lagoutte Executive Sue Chief 720-323-0090
Quenetta Mims Holden Manger 303-373-4580
Diema Carter Sprint Manger 720-285-9490
John Crump Wells Fargo Manger "Idiy OO" <>
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Resume Overview
School Attended
- Community College Of Denver
Job Titles Held:
- Customer Services Rep
- Senior Client Support
- Technical Support Rep
- Retail Sales Rep
Degrees
- Associate of Arts : ECE , Current
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