Customer Services Resume Example Convergys / Lenscrafters

CUSTOMER SERVICES

Professional Summary

To replace tip text with your own, just select a line of text and start typing. For best results when selecting text to copy or replace, don't include space to the right of the characters in your selection.]

Skills

I like people!

I want to help them!

I'm efficient, try hard, care!

Quick learner
Strong client relations
Exceptional communication skills
Creative problem solver
Proficient in cash management
Local/state health laws knowledge
Cash flow management
Mediation capability
Credit card processing
Strategic sales knowledge

Work History

Customer Services10/2014 to 04/2015
Convergys / LensCrafters – Erlanger, KY

This is the place for a brief summary of your key responsibilities and most stellar accomplishments.].
Awards and Acknowledgments.
Don't be shy - list the acknowledgments you received for a job well done.].
Scored in top 10% of employees in successful resolution of issues
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Built long-term customer relationships and advised customers on purchases and promotions.
Dedicated to continuously improving sales abilities and product knowledge.
Asked open-ended questions to assess customer needs.
Communicated all store initiatives and promotions to customers to generate return business.

Enumerator04/2010 to 07/2010
U S Census Bureau – Dearborn County, IN

I went door to door, collecting information from people, for the purpose of the 2010 Census. Short term. Only worked 2010 Census months. ** Dearborn County, Indiana 47025

LOVED IT!!

Special Member Services10/1995 to 07/2008
Delta Airlines – Plum Street - Cincinnati, Ohio

I retired from Delta. I helped many....very good people.... during those years! I am very proud of my career at Delta.

I made reservations... domestic & international !

also.... worked with the members who "live" on the plane!... who travel daily... or several times a week.

I was efficient & the customer LIKED ME!! .... and I did the job... in a way that I am very proud!

Total charge of paying their property taxes for 32 counties.05/1985 to 01/1988
Charter Oak Savings – Blue Ash, OH

I started out as a Teller.........then.... TRAINED their tellers .

Later.... was in charge of totally paying all of their property taxes for 32 counties in the United States.

Left to go into Real Estate with Coldwell Banker.

Education

Real Estate License: Real Estate1987John Hondros Real Estate School- Blue Ash, OH

You might want to include your GPA here and a brief summary of relevant coursework, awards, and honors]

According to my Supervisor at Coldwell Banker.... I got one of the HIGHEST grades he had ever seen! I answered correctly 265 questions out of a possible 325..... with it being a 4 hour test, in Columbus... Ohio.

I sold 13 houses in my first 10 months in real estate, with going to their school for the first month!

Yes! I was very proud!

... but... you need money to make money & I was supporting a 16 year old daughter. Single mother. I needed a regular income & benefits!

High School Diploma: Seton High School- Glenway Ave, Cincinnati, Ohio

Resume Overview

Companies Worked For:

Convergys / LensCrafters
U S Census Bureau
Delta Airlines
Charter Oak Savings

School Attended

John Hondros Real Estate School
Seton High School

Job Titles Held:

Customer Services
Enumerator
Special Member Services
Total charge of paying their property taxes for 32 counties.

Degrees

Real Estate License : Real Estate 1987
High School Diploma :

Customer Services Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes