Skilled Customer Returns Processor with 8 years of experience managing product returns. Focused on supporting business productivity goals and ensuring high-quality customer service. Proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction. Able to proficiently work with stressed, confused and upset individuals in need of benefits information and supportive guidance. Ability to manage telephone calls, emails, letters and in-person requests for assistance.
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