SEARCH

Customer Engagement Leader Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
CUSTOMER ENGAGEMENT LEADER
Professional Summary

Customer Engagement Leader who consistently meets and exceeds sales targets. Reliable team player and strong communicator.  

Results-oriented Leader focused on increasing profits, reducing costs, inventory management and transforming customer service standards.

Enthusiastic, outgoing Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Retail Sales Associate with more than 5 years in the retail industry. Areas of expertise include sales, customer relations and years of experience and knowledge over many different animal species which include, but is not limited to fish, dogs, cats, small animals, reptiles, birds and livestock.


Skills
  • Customer-oriented
  • Active listening skills
  • Consistently meets sales goals
  • Retail sales
  • Upselling techniques
  • Merchandising
  • Stocking
  • Skilled problem solver
  • Motivated team player
  • Employee relations
  • Natural leader
  • Fluent in German
  • Accurate Cash Handling
  • Strong Communication Skills
  • Sales Associate
  • Sales Goals
  • Operated Cash Register
  • Time Management
  • Active Listening Skills
  • Inventory Control Procedures
  • Highest Level Of Integrity
  • Customer Satisfaction
  • Efficient Multi-Tasker
  • Maintained Orderly Product Displays
  • Handles Multiple Responsibilities
  • Satisfying Shopping Experience
  • Professional Customer Interactions
  • Flexible Schedule
  • Store Merchandising Layouts
  • Customer Inquiries
Work History
Customer Engagement Leader, 09/2012 to Current
Company Name – City, State
  • Promoted from Associate to Pet Care Lead within 4 months.
  • Promoted from  Pet Care Lead to  Pet Care Manager within 11 months.
  • Promoted from Pet Care Manager to Customer Engagement Leader within 20 months.
  • Managed staff of 15 sales associates,2 team leaders and  Salon Leader.
  • Accurate Cash Handling
  • Strong Communication Skills
  • Sales Associate
  • Sales Goals
  • Operated Cash Register
  • Time Management
  • Active Listening Skills
  • Inventory Control Procedures
  • Highest Level Of Integrity
  • Customer Satisfaction
  • Team Member
  • Efficient Multi-Tasker
  • Maintained Orderly Product Displays
  • Handles Multiple Responsibilities
  • Satisfying Shopping Experience
  • Professional Customer Interactions
  • Flexible Schedule
  • Effective Displays
  • Store Merchandising Layouts
  • Customer Inquiries
Deli Sales Associate, 07/2011 to 08/2012
Company Name – City, State
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Team Player
  • Strong Communication Skills
  • Sales Associate
  • Sales Goals
  • Time Management
  • Active Listening Skills
  • Inventory Control Procedures
  • Highest Level Of Integrity
  • Customer Satisfaction
  • Efficient Multi-Tasker
  • Maintained Orderly Product Displays
  • Handles Multiple Responsibilities
  • Satisfying Shopping Experience
  • Professional Customer Interactions
  • Flexible Schedule
  • Customer Inquiries
Horse Stable Owner, 03/2001 to 06/2011
Company Name – City, State
  • Directed planning, budgeting, vendor selection and quality assurance efforts.
  • Monitored timelines and flagged potential issues to be addressed.
  • Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
  • Assessed vendor products and maintained positive vendor relations.
  • Accurate Cash Handling
  • Strong Communication Skills
  • Time Management
  • Active Listening Skills
  • Highest Level Of Integrity
  • Customer Satisfaction
  • Efficient Multi-Tasker
  • Personal Needs
  • Maintained Orderly Product Displays
  • Handles Multiple Responsibilities
  • Professional Customer Interactions
  • Customer Inquiries
  • Riding lessons for all ages
  • Horse Trainer
  • Winner and Runner up at Multiple Horse Shows
Education
High School Diploma: 1981
Grund und Hauptschule in Kiesdorf -
Advanced English Class
Compared to a College Degree : Economy and social, 1983
 Kreis Berufs Fach Schule Segeberg -
  • Coursework in Marketing and Advertising
  • Associate's Degree
  • Coursework includes Speech and Communication
  • Time Management
  • Active Listening Skills
  • Highest Level Of Integrity
  • Personal Needs
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Grund und Hauptschule in Kiesdorf
  • Kreis Berufs Fach Schule Segeberg

Job Titles Held:

  • Customer Engagement Leader
  • Deli Sales Associate
  • Horse Stable Owner

Degrees

  • High School Diploma : 1981
    Compared to a College Degree : Economy and social , 1983

Similar Resumes

View All
Customer-Engagement-Leader-resume-sample

Customer Engagement Leader

Richmond, Virginia