Experienced Customer Coach with a strong working knowledge of customer service processes and policies. Responsible for identifying gaps in procedures, coaching and developing agents, managing performance, providing timely feedback and participating in cross-functional projects.
|
|
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
School Attended
Job Titles Held:
Degrees
customer-service-rep-1-lead-quality-assurance-coach-account-relationship-specialist-online-banking
Bickford Senior Living
Mission , KS