Knowledgeable and dedicated customer service professional with extensive experience in the health insurance industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Organizational and Professional Development advances my understanding of the human aspects of organizations (people, processes, and practices) and develops my skills to meet the challenges of the workplace in ways that both strengthen my contribution to the organization's ongoing development and better manage my own professional development. The OPD program was designed to complement the skills I already have by providing a broader conceptual and theoretical framework for understanding organizations, individual professional development and the interaction between the two.
This program was designed to give me a variety of career options such as Customer Service, Sales, Marketing & Advertising, Hospitality, Travel & Tourism, and Management.
This program was designed to give me a foundation of essential skills necessary for a career in management so that I could develop a better understanding of current management issues and concepts relevant in today's dynamic business environment.
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