LiveCareer-Resume

customer account executive resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Self-motivated and detail oriented Veterinary Professional and Sales Associate, committed to building positive and long-lasting client relationships. Focused on client education, customer service, and exceeding sales targets. Well-organized, reliable, and able to thrive in a fast-paced, dynamic work environment.

Skills
  • Interpersonal skills and communication
  • Customer Service
  • Data entry
  • Veterinary Care
  • Microsoft Office, Excel, and Word.
  • Building customer relationships
  • Product and service expertise
  • Record management systems
  • Technologically savvy
  • Multitasking
Education and Training
Oregon State University , Expected in 2023 Bachelor of Science : Geospatial Science - GPA :
Portland Community College Portland, OR Expected in 2019 Associate of Science : - GPA :
Carrington College Portland, OR Expected in 2019 Certificate of Completion : Veterinary Technology - GPA :
Experience
Khoros, Llc - Customer Account Executive
Kansas City, MO, 2019 - Current
  • Consult with members to resolve account problems and navigate internal systems.
  • Maintain a strong knowledge base of dynamic product options and sales promotions to better serve every client.
  • Create and manage support tickets with the engineering team for our customer base.
  • Collaborate with peers and the management team to brainstorm possible improvements and solutions for our platform.
  • Contact current and potential clients to promote products and services.
  • Pursue sales goals with a competitive approach and attitude of continuous improvement.
  • Cultivate and develop customer relationships to enable sustained revenue growth.
  • Prepare quotes for potential clients, upsell special packages, and maintain high levels of accuracy.
  • Input customer order details into the system, accept payments and update accounts.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
Life Storage Inc. - Veterinary & Administrative Assistant
Wimauma, FL, 04/2014 - 09/2019
  • Provided exemplary customer service to clients across multiple communication channels.
  • Composed and managed medical summaries for each patient using high attention to detail.
  • Worked closely with each doctor to provide complex clinical care management, patient education, and counseling.
  • Set up and maintained physical and electronic filing systems to preserve organizational efficiency.
  • Maintained daily calendars, set appointments with clients, and planned daily office events.
  • Communicated with vendors to place and receive orders, request services, and deliver instructions from office management.
  • Maintained up-to-date knowledge of veterinary care, diagnostics, and equipment operations.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Offered every owner exceptional customer service and detailed care instructions, as well as top-notch care to each animal.
Herbivore Clothing Co. - Store Manager
City, STATE, 01/2010 - 04/2014
  • Engaged and interacted with customers in every facet to create a positive experience and drive revenue growth.
  • Completed daily administrative tasks including composing business correspondence, managing filing systems, and completing daily sales reports.
  • Used accounting software and data entry to keep track of purchase orders, invoices, and inventory.
  • Collaborated with the management team to maximize customer satisfaction, streamline procedures, and improve productivity.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Provided leadership, insight, and mentoring to new team members to supply knowledge of various company operations.
  • Provided reliable and exemplary support to company owners in their daily tasks and operations.
  • Coordinated ordering, receiving merchandise, pricing, and stocking to maintain appropriate product levels.

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Resume Overview

School Attended

  • Oregon State University
  • Portland Community College
  • Carrington College

Job Titles Held:

  • Customer Account Executive
  • Veterinary & Administrative Assistant
  • Store Manager

Degrees

  • Bachelor of Science
  • Associate of Science
  • Certificate of Completion

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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