Administrative professional with over 7 years' experience in developing, implementing and managing various programs. Detail-oriented, expert time management skills and team player to benefit the greater need of the company and customers.
Qualifications
Strong organizational skills
Active listening skills
Courteous demeanor
Energetic work attitude
Adaptive team player
First Aid and CPR Certified
MS Office
Patient
Strong communicator
Event planning
Training and development
Employee relations
New hire orientation
Exceptional interpersonal skills
Staff training
Experience
Culture Change CoordinatorJun 2012 to Current Trinity Grove － Wilmington, NC
Educate employees on culture change within long term care facilities and promote the importance of resident centered care.
Implementation of the Eden Alternative: philosophy created by Dr. Bill Thomas.
Chair of the Retention and Recruitment committee: dedicated to the employee moral and ways to effectively retain and recruit new employees.
Special event planning for employees, residents and families within the facility.
Basic Life Support CPR Instructor.
Assist in new hire orientation.
Assist in employee education: in services, various meeting and online education assignments.
Assisting with grant writing for culture change enhancements for the facility.
Editor of the monthly newsletter for employees, residents and families.
Promote customer services to population served.
Recreation TherapistOct 2011 to Jun 2012 The Davis Community － Wilmington, NC
Complete admission, quarterly, and annual assessments for residents within a 40 bed short term rehabilitative facility.
Implement recreation therapy programs based upon initial assessment.
Complete clinical documentation
Lead interdisciplinary team meetings to discuss resident care plan.
Communicate to physicians in regard to obtaining orders for recreation therapy, durable medical equipment and discharge from facility.
Provide customer service to all residents and families.
Activity DirectorOct 2010 to Oct 2011 Universal Healthcare of Brunswick － Bolivia, NC
Complete admission, quarterly, and annual assessments for residents within a 90 bed long term care facility.
Implement recreation therapy programs based upon initial assessment.
Complete clinical documentation: initial, quarterly and discharge notes. Development of personalized care plans
Development of the monthly resident activity calendar.
Editor of the monthly newsletter for residents, families and employees.
Education
Bachelor of Arts, Therapeutic Recreation2009University of North Carolina at Wilmington － Wilmington, NC, USA
Affiliations
Eden Alternative Associate since 2012
North Carolina Culture Change Coalition member since 2012
NCCCC Grant Writing committee 2014
American Heart Association- BLS CPR Instructor since 2013
