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culinary team leader resume example with 9 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Over my 10 years of customer service career I've learned so much and I've grown into a leader that I'm proud to be. I lead my teams with vulnerability and relate to my team in a way that fosters growth, efficiency, and customer relations. My most valuable traits are my intrapersonal skills, my ability to build relationships with others, and my supportive and efficient way of thinking. I'm looking to expand my horizons and learn even more. I hope to develop even further into a company where I can gain experience and grow.

Skills
  • Worker Training
  • Customer Service Standards
  • Orientation and Onboarding
  • Culinary Staff Management
  • Timesheet Organization
  • Hiring and Firing
  • Payroll Preparation
  • Work Area Inspections
  • Kitchen Staff Supervision
  • Safety Training
  • Different Culinary Techniques
  • Guest Relations
  • Product Inventories
  • Scheduling and Coordinating
  • Technical Proficiency
  • Issue and Conflict Resolution
  • Managing Employee Relations
Work History
08/2021 to Current Culinary Team Leader Whole Foods | Greenwich, CT,
  • Supported team to reach common goals.
  • Followed company, safety, security policies and procedures.
  • Maintained safety and cleanliness of culinary team and work area as directed by governing regulations.
  • Established day's priorities and delegated tasks, taking into account daily events, business levels and forecasts.
  • Monitored food preparation, production and plating for quality control.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Controlled food costs and managed inventory.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Cut spending through effective inventory management and supply sourcing.
  • Decreased necessary training time by updating and overhauling training program.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Anticipated guest's needs and responded to and acknowledged guests and resolved concerns.
08/2020 to 08/2021 Bakery Assistant Team Leader Carlotz | Baton Rouge, LA,
  • Complied with health and safety codes to protect staff and customers.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Filled out inventory and production sheets and informed head baker of stock levels.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Established merchandising, sales and profit objectives to drive business success.
  • Conducted employee evaluations, assessing strengths and reassigning accordingly.
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
08/2020 to 08/2021 Prepared Foods Supervisor Whole Foods Market | City, STATE,
  • Maintained high level of efficiency in fast-paced work environment.
  • Prepared food items by following recipes and product directions.
  • Completed all hot and cold food assignments to meet deadlines for meal preparation.
  • Greeted customers with friendly demeanor to enhance positive guest experience.
  • Maintained proper signage and pricing information for displays, cases and counters.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
04/2012 to 08/2019 Assistant Manager Little Caesars Pizza | City, STATE,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Education
Expected in to to No Degree | EMT Certification Mercy College, Toledo, OH, GPA:

Completed EMT certification and passed all state and federal testing to recieve my license

Expected in 01/2014 to to High School Diploma | Whitmer High School, Toledo, OH GPA:

Graduated with a certification in biomedical sciences with a 3.65 GPA

Certifications
  • EMT - Certified Emergency Medical Technician

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Resume Overview

School Attended

  • Mercy College
  • Whitmer High School

Job Titles Held:

  • Culinary Team Leader
  • Bakery Assistant Team Leader
  • Prepared Foods Supervisor
  • Assistant Manager

Degrees

  • No Degree
  • High School Diploma

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