Cruz Thru Car Wash Resume Example
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CRUZ THRU CAR WASH
Professional Summary
Skills
Work History
Cruz Thru Car Wash12/2011
to 05/2012
King's Hawaiian – Torrance , CA
King's Hawaiian – Torrance , CA
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Identified potential shoplifters and alerted management.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company's mission and values.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Verified that all customers received receipts for their purchases.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Answered customer telephone calls promptly and in an appropriate manner.
- Preserved a perfect attendance record for 6 months.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Employee of the Month First month of working for Cruz Thru plus promotion.
Cashier 08/2009
to 05/2010
Foothill High Student Store – City , STATE
Foothill High Student Store – City , STATE
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Provided an elevated customer experience to generate a loyal clientèle.
- Scheduled weekly inventory pickups and deliveries with vendors.
- Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
- Assisted customers with food selection, inquiries and order customization requests.
- Scored in top 10% of employees in successful resolution of issues
- Served as the main liaison between customers, management and sales team.
- Maintained cleanliness and presentation of stock room and production floor.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
Secretary/Cashier 01/2013
to Current
Romo Rentals – City , STATE
Romo Rentals – City , STATE
- Maintained integrity of general ledger, including the chart of accounts.
- Answered and quickly redirected calls.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
- Researched and customized service proposals for clients.
- Answered customer telephone calls promptly and in an appropriate manner.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Supervised and directed all merchandise and shipment processing.
- Strategically scheduled team members to maintain optimal staffing levels at all times.
- Actively pursued personal learning and development opportunities.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Verified that all customers received receipts for their purchases.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Oversaw inventory and office supply purchases.
- Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
- Scheduled Rental Supplies for multiple Partys and booked Events.
Education
High School Diploma:
Certified Microsoft Office 2010 16:
Skills
Cash register, cashier, Ca, Microsoft Office, Pick, Sales, Phones
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Resume Overview
Job Titles Held:
- Cruz Thru Car Wash
- Cashier
- Secretary/Cashier
Degrees
- High School Diploma :
Certified Microsoft Office 2010 16 :
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