Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

The Critical Facilities Technician is responsible for performing routine maintenance tasks under Facebook Safety Policy and Procedures, inspecting buildings, grounds, and equipment for unsafe or malfunctioning conditions, troubleshooting, evaluating and recommending system upgrades, ordering parts and supplies for maintenance and repairs, soliciting proposals for outsourced work, working with vendors and contractors to ensure their work meets Facebook and Client standards, and performing all maintenance to ensure the highest level of efficiency without disruption to the business. Adept at keeping facilities tidy and clean. Effective at completing appearance updates such as replacing fixtures and painting rooms. Excellent mechanical knowledge and time management skills.

  • HVAC knowledge
  • Energy reduction strategies
  • Plumbing understanding
  • Engineering assistance
  • Recordkeeping skills
  • Environmental quality testing
  • Equipment modification
  • Maintenance & Repair
  • Computer skills
  • Team management
  • Supervision
  • Teambuilding
Critical Facilities Technician, 11/2016 - 09/2020
Jones Lange Lasalle Inc. Madison, PA,
  • Performed repairs on Critical Facilities equipment to maintain optimal production levels.
  • Troubleshot and diagnosed building equipment and systems to find root causes.
  • Responded to emergency issues quickly to maintain smooth business operations.
  • Completed maintenance tasks to keep electrical, plumbing and HVAC systems operating at peak performance.
  • Painted walls, ceilings, trim and doors and replaced fixtures to update building appearance.
  • Inspected facilities to determine level of company compliance with federal regulations regarding chemicals and substances in use and reported violations to proper authorities.
  • Supported operations and maintenance at groundwater treatment plant, including troubleshooting equipment and completing basic repairs.
  • Communicated effectively with clients, staff members and peers, promoting development of long-term, productive professional relationships.
  • Collected and analyzed pollution samples such as air or ground water.
  • Collected samples of air and groundwater to test for environmental pollutants.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved profit margins by streamlining operations and workflow.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
Broadband Technician/warehouse Technecian, 10/2008 - 03/2016
Charter Communations City, STATE,
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Briefed customers on equipment, usage and product specification. Provided installation, service and maintenance for broadband internet and digital telephone service.
  • Trained and developed new broadband technicians according to company policy.
  • Adhered to all OSHA and company-defined safety and workplace regulations.
  • Demonstrated strong knowledge of industry equipment.
  • Installed, set up and repaired devices and system components.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Read and interpreted technical documentation in order to accurately configure equipment.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
Building Maintenance/Engineering Technician, 04/2005 - 09/2008
Extended Stay America Fort Worth - Fossil Creek City, STATE,
  • Served as first responder for all facility and equipment issues. Completed maintenance tasks to keep electrical, plumbing and HVAC systems operating at peak performance.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Observed safety protocols in field to prevent injuries and accidents.
  • Requisitioned supplies and equipment for cleaning and maintenance functions.
  • Completed assignments on-time and under budget.
  • Removed snow from sidewalks, driveways, and parking areas.
  • Assessed cleaning product availability and ordered stock to maintain inventory.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Identified problems during daily work inspections and addressed concerns.
  • Inspected and maintained facilities to maximize cleanliness and support upkeep targets. #Repaired and maintained Packaged Terminal Air Conditioning. P-TAC. #Re-keyed facility lock sets, including electromechanical lock sets. Programmed and replaced CCTV systems, including cabling, cameras, DVRs and power supplies.
Supervisor/Superintendent of Demolition, 06/1997 - 05/2004
RJ.Miller & Associates City, STATE,
  • Planned and oversaw safe demolition of commercial and High Rise structures.
  • Completed demo project under budget and ahead of schedule with no punch list items.
  • Maintained crew safety under all types of weather and working conditions.
  • Oversaw quality control to check completeness, accuracy and skill of completed work.
  • Helped maximize utilization of project personnel, equipment and materials by analyzing upcoming projects and forecasting needs.
  • Kept projects in strict compliance with contract documents and schedules using effective management and problem-solving abilities.
  • Coordinated work of both English- and spanish-speaking crew members with bilingual abilities.
  • Kept crew actions in line with safety standards to protect personnel, equipment and other structures.
  • Assessed and mitigated materials such as asbestos, mold, lead and silica dust known to cause environmental and health problems.
  • Managed crew of up to 20 personnel through effective work scheduling, task delegation and performance monitoring.
  • Identified safety hazards and risk to employees and corrected deficiencies before major problems occurred.
  • Created priority schedules and disseminated to employees, giving new projects adequate coverage.
  • Reported to Project Managers each evening and morning with project updates and estimated completion dates, noting any delaying issues.
  • Delegated duties to each employee based upon his or her skills set and monitored progress daily.
  • Analyzed job sites daily to mitigate risks for workers and visitors.
Education and Training
GED: , Expected in 06/1982
Trimble Technical High School - Fort Worth, TX

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School Attended

  • Trimble Technical High School

Job Titles Held:

  • Critical Facilities Technician
  • Broadband Technician/warehouse Technecian
  • Building Maintenance/Engineering Technician
  • Supervisor/Superintendent of Demolition


  • GED

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