High achieving, empathetic, and resourceful Crisis Counselor with 6 years of experience collaborating with socially and economically disadvantaged youth and adults. Highly accomplished at fostering meaningful relationships through active listing, interpersonal communication and collaborative problem-solving techniques in order to develop effective short-term and long-term plans to achieve client goals while leveraging the client's strengths. A relationship builder at heart, flexible in approach, and culturally sensitive ensuring all individuals are met with where they are at.
Crisis Hotline Support, Motivational Interviewing, Trauma and Resilience, Positive Behavior Support, Data Analysis, Microsoft Teams, Zoom
Introduction to Housing Navigation, Emergency Rental Assistance Program (ERAP) for Waukesha County, Homeless Clients: Compassionate Solutions to Problematic Behavior, The Grief Summit: Grief Counseling and Treatment in a Pandemic of Loss, Crisis Counseling Assistance and Training Program (CCP), CCP Anniversary Training, CCP Phase Down Training, Positive Behavior Support, Upcoming Training - Motivational Interviewing and Trauma & Resilience
Crisis Counseling Assistance and Training Program (CCP) Assessment and Referral Tool - 2021
Crisis Counseling Assistance and Training Program (CCP) Just in Time - 2021
Basic knowledge and use of Spanish
Issues concerning poverty, racial justice, and critical race theory
Member of Racial Justice Team
Lake Edge Lutheran Church
February 2016-March 2019
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