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criminal defense paralegal office manager resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Ambitious Paralegal graduating this spring with an Associates Degree in Applied Science. Over 6 years experience as a criminal defense paralegal. Systematic and well-organized in managing case files, preparing documents and meeting deadlines. Proven expertise in client management, including opposing parties. Proficient in maintaining and managing highly confidential information with professionalism and integrity. Fast learner and self-motivated.

Skills
  • Legal compliance
  • Proficient in MS Office
  • Database administration
  • Documentation expertise
  • Excellent multi-tasking ability
  • Business administration
  • Senior leadership support
  • Schedule Coordination
  • Writing And Oral Communication
  • Software Experience
  • Spreadsheet Development
  • Subpoena Management
  • Excellent Customer Service
Work History
12/2014 to Current
Criminal Defense Paralegal/Office Manager The Luxottica Group El Paso, TX,
  • Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
  • Accurately handled data entry for hundreds of clients into company-based software.
  • Managed billable hour tracking, payroll, client invoicing and schedules for 3 criminal defense attorneys.
  • Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
  • Developed and managed hundreds of criminal and forfeiture cases over 6 years.
  • Adhered to privacy laws to avert possible information breaches and protect client data.
  • Answered dozens of client calls per day to respond to inquiries, using open-ended questioning skills to attain applicable information.
  • Communicated with outside vendors on behalf of attorneys and legal departments.
  • Researched state statutes, decisions, legal articles, codes and documents.
  • Contacted key witnesses to testify at court hearings.
  • Communicated pertinent information to clients via phone, email and mail.
  • Directed and coordinated law office activities, including service of subpoenas and scheduling of depositions.
  • Composed and edited correspondence and memoranda from dictation, verbal direction and court related documents.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Completed bi-monthly payroll for office staff.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted attorneys in collecting information such as employment, medical and other records.
  • Managed social media visibility
  • Redesigned company website
  • Strategized with marketing company to increase online presence
  • Drove operational improvements which resulted in savings and improved profit margins.
09/2013 to 10/2014
Senior Sales Executive Lineage Logistics Newington, GA,
  • Acted as main point of contact for customers on all sales and customer relations issues.
  • Scheduled and executed product demonstrations for current and potential customers.
  • Monitored quality of products delivered to all customers.
  • Developed and maintained list of potential customers.
  • Assisted in developing policies to help further company success.
  • Worked with local specialty produce companies to bring in new products.
  • Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
  • Facilitated relationships with renowned chefs through implementation of proven networking methods.
  • Recognized and resolved compound problems that effected upper-level management and business initiatives.
  • Utilized multiple marketing strategies to improve profitability.
  • Protected top-priority accounts by employing effective sales and marketing techniques.
  • Prospected leads, scheduled meetings and converted targets into customers.
  • Managed over 80 accounts.
04/2010 to 10/2013
Owner/Operator Let Them Eat Cake City, STATE,
  • Designed and created dozens of custom cakes for weddings, parties, and various social events.
  • Developed method for shipping cakes across country.
  • Responsible for company marketing through use of Social Media and other media types.
  • Set pricing structures according to market analytics and emerging trends.
  • Generated high-quality leads by building strong professional network.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Calculated net income and adjusted strategies to increase income and bottom-line profits.
Education
Expected in 06/2021
Associate of Applied Science: Legal Studies
Ivy Tech Community College Of Indiana - Indianapolis, IN
GPA:
  • Frank O'Bannon Scholarship recipient.
  • 4.0 GPA.
  • Dean's List Honoree 2017-present.
Certifications

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Resume Overview

School Attended

  • Ivy Tech Community College Of Indiana

Job Titles Held:

  • Criminal Defense Paralegal/Office Manager
  • Senior Sales Executive
  • Owner/Operator

Degrees

  • Associate of Applied Science

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