Dedicated manager successful in overseeing a large staff in a high-end customer service focused environment. Possesses the ability to effectively multi-task and maintain a consistent award-winning level of customer service. Effective innovative approach allows contribution of new and productive ideas that drive company growth. Consistently loyal, hardworking and dependable, tackling all assignments with attention to detail and follow through.
As a Crew member, i perform a wide range of duties of the day to day operations with the exception of management tasks. Tasks include, customer service, receiving product and inventory, rotation of product in every sector, stocking product on sales floor, food handling for the Demo location and cashier.
Successfully managed a large Outside Service staff consisting of restaurant valet services, ballroom valet services, Starters and Player Hosts. Areas of responsibility consisted of assisting in coordinating corporate golf outings and celebrity golf tournaments and set up, maintaining and managing the Practice facility operation and responsibility for the entire golf cart fleet. In addition, managed large scale events consisting of upwards of 10,000 guests. Also had a role in clubhouse security investigation issues involving guest and employee theft and property and personal injury incidences. Responsible for drafting and implementation of departmental guidelines and policies and procedures. Given the sole responsibility of the hiring, progressive discipline and termination of my department staff. Member of the Trump National marketing team.
Dedicated Manager of several departments, possessing knowledge and experience in all other facets of the grocery retail operation. Ability to effectively multi-task and maintain quality assurance and superior service. Consistently hardworking, dependable and able to successfully execute all tasks and assignments. A team player who focuses on overall objectives and company core values.
Dedicated and hardworking employee starting from base level and advancing to the journeyman level within a 18 month period. Applied my training and knowledge to all facets of the grocery retail operation. Ability to take direction and successfully execute all tasks and assignments with complete follow through. A team player who is driven to meet all objectives and company core values.
Bachelor of Arts in Sociology with an emphasis in Criminology. Minor in Communications. Coursework in a variety of Sociology, Psychology, Business Law, Criminal Law, Communications, Mathematics and Science.
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