Highly motivated communications student looking to enter the professional public relations field. A third year transfer student at Wayne State University majoring in public relations. Very creative and recognized as a results-oriented and solution-focused individual.
Highlights
Computer proficient
Microsoft Office
File/records maintenance
Reports generation and analysis
Results-oriented
Client-focused
Excel in customer/client relations
Quick learner
Experience
09/2014 to Current
Crew MemberTrader Joe's － Ann Arbor, MI
Day-to-day working with customers to ensure a great in-store experience. Communication with the public is a core value at this company.
01/2013 to 09/2013
Insurance AgentState Farm － Ann Arbor, MI
Answering phones
Managing customer accounts
Assisting with the claims process
Conducting customer satisfaction surveys
Insurance policy sales
04/2012 to 09/2015
ManagerAutoZone － Ypsilanti, MI
Management of store and staff
Customer relations specialist
Parts and advice specialist
Education
2016
Bachelor of Fine Arts: Public RelationsWayne State University － Detroit, MI, USExpected Graduation: December 2016
2008
Associate of Arts: Business and Music EngineeringWashtenaw Community College － Ann Arbor, MI, US
Accomplishments
Honors Student Wayne State University
Simultaneously received H.S. Diploma and Associate Degree
Certifications
Licensed State of Michigan Fire/Casualty Insurance Producer
