credit solutions advisor resume example with 5+ years of experience
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Summary
High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management
Skills
Technical: Project Planning, Agile Software, Forecasting, Lean Thinking Languages: English, Armenian and Russian | Soft Skills: Communication, Collaboration, Problem Solving, Creative thinking, Negotiation. Traits: Detailed Oriented, Adaptable, Visionary, Optimistic |
Experience
09/2022 to Current
Credit Solutions Advisor News 4 Jax – Jacksonville, FL,
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Developed loan contracts and explained contract terms to clients.
- Collaborated with various departments to improve communication and deliver individualized customer solutions.
- Advised and counseled customers on financing and related matters, courteously educating clients and responding to inquires.
- Conducted comprehensive relationship reviews to understand and develop solutions for client needs, partnering with specialists to resolve specific issues.
- Monitored competitive and marketplace trends impacting client satisfaction to keep ahead of developments and implement response plan.
06/2022 to 10/2022
Solutions Strategist Daktronics, Inc. – Chattanooga, TN,
- Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
- Maintained communication with account executives to facilitate development of sales opportunities.
- Executed cold calls, social media and other digital strategies to acquire customers.
- Established exemplary skills in verbal and written communication and active listening through working closely with customers and sales support staff.
05/2021 to 06/2022
Financial Solutions Advisor Office Depot – Charlotte, NC,
- Studied securities products, structure and function of the markets
- Regulatory agencies and their functions
- Regulated and prohibited practices
- Financial Statements
09/2019 to 03/2022
Sales Intern Aramark Corporation – College Station, TX,
- Assisted in assembling proposal packages for new and existing customers
- Qualified incoming team marketing and sales leads to assist with prospecting new contacts.
- Performed cost analysis, return on investment and sales forecasts
- Researched key accounts to target and develop mutually beneficial relationships
- Used CRM tools to generate lead lists for account managers
- Prepared meetings with potential and new customers
- Effectively built relationships with both established and potential customers.
10/2019 to 07/2021
Solutions Advisor Brightspring Health Services – Irvine, CA,
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Established and enforced sales goals to boost team success
- Completed special procedures for customers, such as wire transfers, making new debit cards, deposit/withdrawals
- Assisted customers with setting up or closing accounts
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Promoted and sold banking products and financial services.
10/2018 to 12/2019
Account Manager Lifted Trucks – Glendale, AZ,
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Provided extensive support in sales, technical and business areas to key accounts
- Identified potential customers and evaluated market potential
- Addressed problems with accounting, billing and service delivery
- Organized client feedback and introduced streamlined process of replying and rectifying complaints
- Directed and led employees, supervising activities to drive productivity and efficiency
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
04/2019 to 07/2019
Direct Support Professional Seven Hills Foundation – City, STATE,
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Improved patient outlook and daily living through compassionate care.
- Communicated client project requirements to vendors and contractors to ensure client satisfaction.
09/2016 to 01/2018
Sales Associate Ocean State Job Lot – City, STATE,
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and upsold products and services to maximize sales
- Developed, marketed and sold full range of products and support services.
- Provided positive first impressions to welcome existing, new and potential customers.
- Achieved perfect attendance and on-time record.
Education and Training
Expected in 12/2022 to
MBA: Management
Fitchburg State University - Fitchburg, MA
Fitchburg State University - Fitchburg, MA
Expected in 12/2021 to
Bachelor of Science: Business Administration And Management
Fitchburg State University - Fitchburg, MA
Fitchburg State University - Fitchburg, MA
- Minor in Economics
- Member of Sigma Beta Delta Honor Society
- Honors Graduate
- Relevant Coursework Completed: Computer Science I, Computer Science II, Intro to Programming, Business Programming.
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Resume Overview
School Attended
- Fitchburg State University
- Fitchburg State University
Job Titles Held:
- Credit Solutions Advisor
- Solutions Strategist
- Financial Solutions Advisor
- Sales Intern
- Solutions Advisor
- Account Manager
- Direct Support Professional
- Sales Associate
Degrees
- MBA
- Bachelor of Science
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