Credit Manager Ar Collections Manager Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Credit Manager/Accounts Receivables Collections Specialist proficient in collections of over 2500 accounts statewide. Ready to bring over 40 years of experience to support current needs.

  • Collecting information
  • Meticulous attention to detail
  • Verifying data accuracy
  • Ability to type 45-60 WPM
  • Spreadsheet management
  • Resourceful
  • Employee management
  • Strong problem solver
  • Customer relationship management
  • Pleasant demeanor
  • Multi-line phone proficiency
  • Excellent communication skills
  • Critical thinker
  • Customer service-oriented
  • Proficient with AS400 working environment
  • Credit evaluations
Education and Training
Leeward Community College Pearl City, HI Expected in : Accounting And Finance - GPA :
  • Completed coursework
F45 Training - Accounts Receivable Manager
Austin, TX, 08/1976 - 10/2020
  • Collections involved customer data base of over 2500
  • Supervised 10 employees
  • Worked with Salesmen and delivery drivers on problems encountered in the field
  • Submitted delinquent accounts to Sales dept and CFO.
  • Worked with management to evaluate credit strategies and develop improvements.
  • Managed all reporting, documentation and recordkeeping requirements for department.
  • Reviewed accounts for signs of non-payment issues.
  • Implemented new initiatives, which resulted in quicker payments and better turnaround times to resolve customer issues.
  • Determined resources required to achieve successful software conversion and validation upgrade.
  • Resolved problems and maintained positive cash position
  • Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
Dairy Farmers Of America - Customer Service Manager
Orlando, FL, 05/2015 - 10/2020
  • Trained new hires on relationship building, benefit-oriented sales presentations, sales processes and protocol, product knowledge, customer needs analysis and overcoming objections.
  • Developed open and professional relationships with team members, enabling better, more effective customer service.
  • Communicated sales targets and worked with front-line supervisors
  • Organized and managed hiring, training and employee scheduling to maximize productivity.
  • Trained new employees on company policies, procedures, and customer service standards.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Limited customer inquiry delays by efficiently scheduling staff across 3 shifts.
  • Reduced amount of employee overtime by effectively delegating tasks.
  • Oversaw addressing of customer requests for friendly, knowledgeable service and support.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Interviewed, hired and trained new quality-focused customer service representatives.
  • Assessed departmental operations to determine areas for customer service improvement and support.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Leeward Community College
Job Titles Held:
  • Accounts Receivable Manager
  • Customer Service Manager
  • Some College (No Degree)