Experienced credit associate with a high degree of professionalism. Exemplary work ethic with excellent problem resolution skills. Self motivated and detail oriented.
Obtain, review and analyze financial information to determine account viability
Work closely with account managers and customers to ensure prompt collection of invoices
Negotiate payment plans with delinquent accounts
Process credit card and ACH payments
Research and resolve billing and invoice problems
Started as a counter attendant and advanced to Assistant Manager, and Manager of the Waterville Dairy Bar.
Responsible for supervision and scheduling of up to 20 employees
Conducted employee training on principals and of customer service
Monitored daily cash flow and maintained accurate sales records
Utilized computer system to process orders and enter data into accounts receivable and accounts payable
Provided personalized world class customer service
Handled inbound and outbound high volume customer calls
Promoted and sold products and services
Girl Scouts of Maine Trained Troop Leader
Currently Third year leader of Sidney Troop 763
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