Credit Analyst Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
I am very confident and I poise in interactions with individuals at all levels. My qualities also included 5½ years experience in collections, detail-orientated; resourceful in completing projects and able to multi-task effectively.
Microsoft; Word, Excel, PowerPoint, and Outlook
Credit Analyst, 07/2015 to Current
Guaranty Bancshares, Inc.Georgetown, TX,
I call and collect on delinquent trash accounts and approve new and old accounts for services. I pull credit reports on the new accounts as well. Made reasonable procedure exceptions to accommodate unusual customer requests. Built customer loyalty by placing follow-up calls for customers who reported product issues.
Operator/ Expeditor, 2015 to 07/2015
Fiserv, Inc.Hickory, NC,
  • Responsibilities.
  • Answering and transferring calls to the correct location.
  • Calling different vendors and obtaining shipping/.
  • packing information.
  • While sending and receiving invoices.
Collector, 02/2009 to 11/2014
CitifinancialCity, STATE,
  • I'm a customer-oriented collector, whom is successful at troubleshooting and handling customer support issues in a timely manner.
  • I have been a call center representative with expertise providing customer support in high call volume environments for the past 5 years.
  • I offer exceptional computer aptitude and telephone etiquette.
  • I am a dedicated customer service representative who provides exceptional customer service through active listening and problem solving.
  • I'm also very hands-on customer Service agent whom is effective in motivating others to reach their optimum potential.
High School Diploma: High School diploma, Expected in 2007
Rock hill High School - Rock Hill, SC
Call center, Customer Relations, Customer Service, customer support, listening, Excel, Outlook, PowerPoint, Word, Organization Skills, problem solving, receiving, shipping, telephone etiquette, troubleshooting

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Resume Strength

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Resume Overview

School Attended
  • Rock hill High School
Job Titles Held:
  • Credit Analyst
  • Operator/ Expeditor
  • Collector
  • High School Diploma