covid response coordinator professional expert resume example with 10 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Dynamic and diversely skilled professional well-versed in operational practices and regulatory requirements within behavioral health environments. Adaptable leader and analytical problem-solver. Effective in planning, program development and implementation. Highly skilled in training and mentoring teams while cultivating a productive and respectful work culture. Exceptional relationship-building talent resulting from a dedication to self-improvement and personal development that focuses on valuing human connection. Excellent organizational and administrative skills willing to take on new projects with enthusiasm.

Expected in 2005 to to
Bachelor of Arts: Psychology
California Baptist University - Riverside, CA,
  • Community Mental Health Programs
  • Patient Advocacy
  • Behavioral Health Assessments
  • Project Management
  • Public Relations
  • Addictions and Substance Abuse
  • Case Management
  • Contract/Grant Management
Work History
01/2022 to 06/2022
Covid Response Coordinator-Professional Expert Santa Barbara City Collge City, STATE,
  • Collaborated in multi/interdisciplinary setting with COVID-19 Return to Work and Campus Emergency Response Team assisting Vice President in coordination, facilitation and enforcement of COVID-19 protocols.
  • Assisted and counseled students and staff making confidential requests for assistance with medical and behavioral health services.
  • Created weekly newsletter and maintained current information on SBCC's COVID-19 social media and information web page.
  • Provided recommendations to President's Cabinet and RTC regarding COVID-19 testing frequency and protocols.
  • Planned, organized, and directed campus COVID-19 testing program. Trained and oversaw team of student Specimen Collectors to provide PCR testing at all SBCC Campus locations.
08/2020 to 12/2021
Outbreak Investigator/COVID-19 Response Case Investigator County Of Santa Barbara-Public Health Dept. City, STATE,
  • Outbreak Investigations, Interviews, Case Management and State reporting requirements of outbreak settings: Schools, Businesses and Healthcare Facilities, etc.
  • Conducted site visits for inspection, conducted response testing for COVID-19 outbreaks.
  • Directed the assignment of disease mitigation activities (schools, healthcare & business), and monitors progress to ensure investigations are completed in a timely manner.
  • Collaborated in the collection, analysis, and evaluation of process and outcome measures related to case investigation and contact tracing activities and related program objectives.
  • Identified new and revised work procedures with potential to improve operating efficiency.
  • Facilitated coordination of information management to ensure the continuity of case investigation and contact tracing.
  • Employed best practices in the management of virtual workforce and implements appropriate telework policies/procedures, including provisions for patient confidentiality and data security.
  • Surveilled ongoing COVID-19 infections to verify adequate data collection, control procedures and current interventions.

03/2014 to 09/2019
Business Owner INRI International, Inc. Dba INRI Transport City, STATE,
  • Owned and Operated towing business which maintained multiple Law Enforcement (DEA, CHP Evidence, Border Patrol) contracts throughout the County of Riverside.
  • Oversaw and directed accident response to traumatic/fatal traffic incidents supporting law enforcement and public safety.
  • Developed Request for Proposal's for presentation and submission to Local Law Enforcement Agencies and State Law Enforcement Agencies.
  • Secured multiple law enforcement contracts exceeding $1.0 million in yearly revenue.
  • Hired, managed, developed and conducted quarterly training sessions, established and monitored goals, conducted performance reviews.
06/2011 to 03/2014
Hospital Discharge Manager DaVita Inc. City, STATE,
  • Worked closely with hospital Case Managers, Social Workers, Physicians and clinicians to support patient diagnosed with renal failure.
  • Ensured patient and families were well informed about types of services that were available through their health insurance and EAP programs
  • Managed diverse patient caseload which required traveling to multiple hospitals within two counties to personally meet with patient and their families.
  • Researched and communicated with dialysis providers and coordinated referral arrangements on behalf of patient.
08/2008 to 12/2010
Care Coordinator II Company Name City, State,
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Updated policies and procedures, leading continuous improvement of resident assessments and care.
  • Supported patient care excellence via planning and interpretation of programs.
  • Completed resident assessments in accordance with current regulations and guidelines.
  • Provided in-home training and support to foster parents during weekly meetings to help mitigate problems arising from child behavior.
  • Checked with newly placed children frequently to support comprehensive success and assimilation.
  • Acted as advocate for children in court settings.

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Resume Overview

School Attended

  • California Baptist University

Job Titles Held:

  • Covid Response Coordinator-Professional Expert
  • Outbreak Investigator/COVID-19 Response Case Investigator
  • Business Owner
  • Hospital Discharge Manager
  • Care Coordinator II


  • Bachelor of Arts

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