Covid 19 Site Specialist resume example with 9+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Focused Medical Professional with over 20 years of success in leadership and staff supervision. Successful at promoting improvements in patient relations, administrative quality and project management. Top-notch professional at communicating with patients and employees to solve issues.

  • Risk analysis
  • Excels in team leadership
  • Client relationship management
  • Training & Development
  • Conflict resolution techniques
  • Skilled multi-tasker
  • Cross-functional collaboration
Education and Training
SNHU New Hampshire, OH, Expected in 05/2023 Associate of Arts : Sociology, Public Health - GPA :
Department Of Health - COVID 19 Site Specialist
City, STATE, 05/2021 - 03/2022

Conduct site visits, follow-up visits, and training with participating healthcare providers to ensure compliance with federal and state policies. Enroll new providers into the COVID-19 Vaccine program. Prepare and submit site visit review reports to CDC.

Key Accomplishments:

  • Successfully enrolled 78 Eastern Washington Providers into the COVID-19 program
  • Participated in task force that created the training/education materials for healthcare provider staff related to COVID-19. These trainings became the standard for healthcare providers.
  • Developed training/education for COVID-19 team. Trained DOH team members on COVID-19 site visit skills, DDL's, waste usage and reporting qualifications
  • Facilitated (8) online Covid-19 town hall meetings for community members to understand COVID-19
Trios Health Center - Risk Manager, Compliance Officer
City, STATE, 11/2017 - 04/2021

Risk Manager, Director of Quality, Compliance and Ethics officer, Interim Patient Access Manager, Patient Relations Manager

Key Accomplishments:

  • Successfully led 43 RCA's with positive attendance and outcomes
  • Created a central registration for all hospital services: Lab, Diagnostic imagining, surgery, ER and PT Services
  • Created and facilitated Customer Service training during Hospital Orientation and Resident onboarding.
  • Resolved customers complaints by investigating problems, developing solutions, preparing memos/reports and making recommendations to management
  • Subject expert on patient satisfaction surveys. By implementing best practices we were able to raise our patient satisfaction scores by 43% in one quarter and continued to trend up. Moving or star rating from a 2 stars to 4 stars
Coulee Medical Center - Risk and Quality Director
City, STATE, 11/2010 - 04/2017

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • SNHU

Job Titles Held:

  • COVID 19 Site Specialist
  • Risk Manager, Compliance Officer
  • Risk and Quality Director


  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: