Covid 19 Engagement Leader Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

High-performing programming and operational business professional with over 10 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

  • Program management Expert Microsoft Youth Advocate
  • Program leadership
  • Policy and procedure improvements
  • Performance monitoring
  • Product development
  • Systems and automation applications
  • Contract development and management
  • Issue and conflict resolution
  • Key accounts and territory management
  • Active listening
  • Customer service
  • Team management
  • Human relations
  • Risk mitigation
  • Multi-unit operations management
  • Mergers and acquisitions knowledge
  • Policies and procedures implementation
  • Microsoft Office
  • Community outreach
02/2018 to Current
COVID-19 Engagement Leader Aids Healthcare Foundation San Diego, CA,

Create a positive attitude towards the work and goals of the job. Coaching - develop others to succeed: provide training. Change Agent - decision maker- always communicating with PM. Communication back fill needs with Carle in Field Logistics and Vance in Recruiting. Facilitation - strategist and visionary, communicate company goals, safety practices and deadlines. Create an inspiring team environment with an open communications culture. Set clear team goals. Monitor team performance and metrics - how personnel or getting along, make changes if needed. Mature team members, helping and encouraging them take on more responsibility by example. Additional duties as they arrive, try to delegate: look for those who could be the next Second or Lead. With a "Can DO Attitude". Test Kit pick-up along with signage and supplies. Order lunches. Shut down site: Storing cones, tables, etc. Ability to travel and manage pop-up and static sites.

09/2016 to 02/2018
HQS Housing Inspector South Delta Regional Housing Authority City, STATE,

Ensures compliance of Section 8 Housing Quality Standards (HQS) established by HUD and County codes and ordinances through technical housing inspections, investigations, and analysis of reports - Initiates the housing inspection process for initial, recertification, and special inspections/ investigations by verifying participant addresses and scheduling appointments. Prepares a comprehensive report detailing the findings of the housing inspection. Provides property owners/landlords, tenants and Section 8 Housing Assistants inspection status reports citing each item on the inspection checklist as passing, failing or in non-compliance. Schedules and conducts re-inspections of failed housing units. Coordinates and negotiates with property owners and resident managers regarding necessary repairs and the provision of other housing services. Assists Housing senior management and/or HUD representatives on specific projects and issues. Assists HUD field representatives with biannual housing inspection audits. Receives and researches complaints, mediates and conciliates conflict situations for residents relevant to basic housing standards. Performs outreach functions, providing tenants and/or landlords with Section 8 procedural information, referring individuals to appropriate County agencies for assistance. Assists in presenting information on housing services and programs to community and civic groups; may represent the program on interagency coordinating committees. Explains County ordinances to citizens, property owners, tenants, and others.

08/2007 to 08/2016
Program Manager MS Center For Legal Services City, STATE,

Identifying and recruiting young men of Sunflower County who have repeated behavioral/disciplinary. Tracking the behavioral and academic progress of program participants. Identifying and navigating support systems for program participants. Identifying and providing resources for program participants for college preparatory. Developing and maintaining relationships with key community stakeholders. Developing training to increase community awareness of legal rights amongst education. Identifying key challenges for young men of Sunflower County and developing career and college preparatory. Advocating on behalf of parents and students on the local level i.e.: public liaison. Train, equipped and developed program participants. Hired intake assistants for the program. Developed and executed action plans for upcoming programs. Monitored and set forth performance appraisals within my department. Identifies hiring need, develops the position description, Recruitment Plan, organizational charting. May serve as Search Committee Chair and identifies Search Committee members. Conducts recruitments showing good faith efforts to broaden diversity.

Education and Training
Expected in 2002
Bachelor of Science: Criminal Justice - Child Delinquency Counseling
Jackson State University - Jackson, MS,
Expected in 1997
High School Diploma:
Gentry High School - Indianola, MS
Additional Information

Claims Adjuster of Texas

ID Number: 2455674


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Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Jackson State University
  • Gentry High School
Job Titles Held:
  • COVID-19 Engagement Leader
  • HQS Housing Inspector
  • Program Manager
  • Bachelor of Science
  • High School Diploma

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