courtesy clerk resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

I'm a people person that works very well with co-workers and customers alike. I value customer service, and I'm able to multi-task well in many different scenarios. As a responsible hard worker, I am known to go above and beyond for my company and team!

  • Fast learner
  • Punctual
  • Proactive team member
  • Confident in customer service
  • Efficient and Detail-Oriented
  • Professional demeanor under pressure
High School Diploma: , Expected in 06/2013
Connecting Waters Charter School - Modesto Ca,
Status -
Work History
Courtesy Clerk, 11/2018 - 10/2020
Town And Country Markets Shoreline, WA,
  • Assisted customers
  • Upheld store safety measures
  • Solicited loyalty program memberships
  • Described product highlights and benefits to help guide purchasing decisions.
  • Handled daily credit and cash transactions for customers with accuracy and speed.
  • Processed monetary transactions by giving and receiving cash, processing coupons and refunds and applying discounts.
  • Gathered and submitted feedback from customers to help managers understand current preferences and buying habits.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Responded proactively and positively to rapid change.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Managed timely and effective replacement of damaged or missing products.
  • Delivered prompt service to prioritize customer needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences , i also gained regular customers that would come grocery shopping on the days i would be working.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Maintained up-to-date knowledge of product and service changes.
  • Provided services to customers who were in need of assistance
  • Collaborated with staff members to enhance customer satisfaction
  • Decorated chalk board to promote sales and hot deals
Sales Associate, 11/2012 - 09/2014
Graniterock Aromas, CA,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Handled money while using cash register to ring customers up for their orders.
Coffee Shop Worker, 02/2013 - 04/2013
Giacomo's Coffee City, STATE,
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Prioritized drink requests while managing interruptions.
  • Completed over successful daily cash audits to correctly balance drawers at end of each shift.
  • Set and achieved goals for professional development and advancement.
  • Created original artwork for specials board display daily.
  • Developed and demonstrated skillful and creative latte art to engage customers.

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Resume Overview

School Attended

  • Connecting Waters Charter School

Job Titles Held:

  • Courtesy Clerk
  • Sales Associate
  • Coffee Shop Worker


  • High School Diploma

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