Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

i am a honest individual with exceptional people skills and physical capabilities. Familiar with different brands, prices and ingredients. Committed to maintaining positive, friendly relationships with customers. i am also very Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. i want to continue being a reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Skills
  • High-energy attitude
  • Route management
  • Quality control
  • Senior leadership support
  • Quality assurance controls
  • Employee coaching
  • Customer relations
  • Customer Service
  • In-store support
  • Product organization
  • Data evaluation
Experience
Courtesy Clerk, 03/2020 to Current
Town And Country MarketsSeattle, WA,
  • Collected shopping carts from parking lot to maintain clean, organized parking lot area.
  • Answered questions and informed customers of current sales and promotions.
  • Packaged or bagged purchases and helped customers move items to vehicle.
  • Escorted customers to desired merchandise location.
  • Returned exchanged or unwanted items to correct shelf locations and organized display arrangements.
  • Assisted customers with price checks, heavy items and finding products.
  • Maintained store cleanliness and sanitation throughout my shift and at the end of my working shift.
  • Greeted every customer with smile, friendly manner and personalized support to drive store loyalty.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Collected customer feedback and passed information onto management for review.
Cook/aid , 05/2018 to 02/2020
Encompass HealthAbilene, TX,
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
  • Sanitized workstation at end of shift to minimize salmonella and other food borne illnesses.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Collaborated closely with food and beverage leadership to conduct staff meetings and resolve service, product and personnel issues.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Created approximately 30 orders simultaneously during busy periods with high accuracy, maintaining customer satisfaction and loyalty.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Operated all kitchen equipment safely to avoid injuries.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Operated all bakery equipment, including ovens, fryers, rounders, scales and mixers.
Nursing Aide, to
Humbolt General HospitalCity, STATE,
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
  • Provided personal nursing assistance in pre- and post-operative situations.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Education and Training
High School Diploma: , Expected in 01/2019
Pershing County High School - Lovelock, NV
GPA:
: Certified Nursung Assistant , Expected in
Great Basin College - Winnemucca, NV,
GPA:

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Resume Overview

School Attended

  • Pershing County High School
  • Great Basin College

Job Titles Held:

  • Courtesy Clerk
  • Cook/aid
  • Nursing Aide

Degrees

  • High School Diploma
  • Some College (No Degree)

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