Fifteen years diversified experience in the Court with strong managerial, administrative and hands-on skills. Effective in project management with the ability to communicate and lead effectively.
Court Services Manager, 03/2008
to Current Superior Court of California – Redwood City,
Plans, organizes, directs, reviews and evaluates court staff activities.
Develops, monitors, evaluates and implements all operations pertaining to facility, personnel, programs, related budgets, policies, procedures and court functions directly affecting directly assigned divisions.
Analyzes, evaluates, recommends and implements procedural and administrative changes while accountable for increasing productivity and levels of service and at the same time, reducing related costs.
Assists in the evaluation and implementation of automated systems, identifies and resolves problems using initiative and good judgment.
Court Services Supervisor, 07/2006
to 03/2008 Superior Court of California – Redwood City,
Assumed responsibility for the Jury Division of the Court.
Identified and resolved personnel issues that alleviated conflict in a proactive, productive manner.
Reviewed and modified procedures to ensure more efficiency.
Assisted in the implementation of jury case management system and changed telephone system in order to provide a more efficient manner to reduce costs and process work effectively.
Modified existing procedures to reflect system changes and provided clear training to staff regarding updates to existing procedures.
Court Services Supervisor, 09/2000
to 07/2006 Superior Court of California – Redwood City,
Responsible for identifying, recommending and implementing improved methods of performing duties, reducing backlogs and developing action plans.
Collaboratively worked with the court services manager to ensure division requirements were met.
Designed and developed a method in which court would process death penalty cases in compliance with the Rules of Court.
Built and maintained strong relationships with the members of the Court of Appeals; became an expert in processing death penalty appeals and complex felony sentencing abstracts.
Led by example, worked side by side with staff and evaluate fairly the performance of my direct reports.
Lead Deputy Court Clerk, 07/1998
to 09/2000 Superior Court of California – Redwood City,
Retained procedural knowledge to effectively train, review, work and develop staff for future rotations of assignment and cross-training.
Served as relief courtroom clerk when needed.
Worked as a team to maintain the workload in a current status and provided leadership in a manner that supported the supervisor.
Associate of Arts: Business Administration,
August 2008 American InterContinental University - Hoffman Estates,